Etienne a51c37dae5 feat(ai) - add light AI chat turn instrumentation (metrics + Sentry correlation) (#22692)
## Summary

Adds minimal server-side observability for AI chat turns: lifecycle
counters to measure success/failure rates, Sentry scope tags to
correlate API and worker traces, and per-LLM-call telemetry metadata for
turn/stream correlation.

- Add turn lifecycle metrics: `ai-chat/turn-started`,
`ai-chat/turn-completed`, `ai-chat/turn-failed` (with `failure_phase`
and `error_code` attributes)
- Emit counters at key points: job start, clean completion, execution
failures, enqueue failures, interrupted streams, and empty completions
- Tag Sentry scope with `streamId`, `turnId`, `threadId`, and
`workspaceId` at API entry points (`sendChatMessage`,
`retryChatMessage`, `answerAgentChatQuestion`) and worker entry
(`StreamAgentChatJob`)
- Enrich LLM `experimental_telemetry` metadata with
stream/turn/thread/workspace IDs
- Return `turnId` from streaming service methods so resolvers can tag
the scope
- Remove granular tool-learned/skill-loaded metrics in favor of the
turn-level counters

## Test plan

- [ ] Send a chat message and verify `ai-chat/turn-started` and
`ai-chat/turn-completed` increment
- [ ] Trigger a stream failure (e.g. interrupted/dead stream) and verify
`ai-chat/turn-failed` with correct `failure_phase`
- [ ] Retry a failed turn and confirm a new `turn-started` is emitted
for the retry attempt
- [ ] Answer an `ask_questions` prompt and confirm Sentry tags include
`streamId` and `turnId`
- [ ] Check Sentry spans for LLM calls include `streamId`, `turnId`,
`threadId`, `workspaceId` in telemetry metadata
- [ ] Run unit tests:
- `npx jest
packages/twenty-server/src/engine/metadata-modules/ai/ai-chat/jobs/__tests__/stream-agent-chat.job.spec.ts`
- `npx jest
packages/twenty-server/src/engine/metadata-modules/ai/ai-chat/services/__tests__/agent-chat-streaming.service.claim.spec.ts`
- `npx jest
packages/twenty-server/src/engine/metadata-modules/ai/ai-chat/services/__tests__/agent-chat-streaming.service.retry.spec.ts`

<!-- This is an auto-generated description by cubic. -->
<a
href="https://cubic.dev/pr/twentyhq/twenty/pull/22692?utm_source=github"
target="_blank" rel="noopener noreferrer"
data-no-image-dialog="true"><picture><source
media="(prefers-color-scheme: dark)"
srcset="https://www.cubic.dev/buttons/review-in-cubic-dark.svg"><source
media="(prefers-color-scheme: light)"
srcset="https://www.cubic.dev/buttons/review-in-cubic-light.svg"><img
alt="Review in cubic"
src="https://www.cubic.dev/buttons/review-in-cubic-dark.svg"></picture></a>
<!-- End of auto-generated description by cubic. -->
2026-07-09 08:24:27 +00:00
2026-06-11 11:02:28 +02:00

Twenty logo

The #1 Open-Source CRM

Website · Documentation · Roadmap · Discord · Figma

Twenty banner


Why Twenty

Twenty gives technical teams the building blocks for a custom CRM that meets complex business needs and quickly adapts as the business evolves. Twenty is the CRM you build, ship, and version like the rest of your stack.

Learn more about why we built Twenty


Installation

Cloud

The fastest way to get started. Sign up at twenty.com and spin up a workspace in under a minute, with no infrastructure to manage and always up to date.

Build an app

Scaffold a new app with the Twenty CLI:

npx create-twenty-app my-app

Define objects, fields, and views as code:

import { defineObject, FieldType } from 'twenty-sdk/define';

export default defineObject({
  nameSingular: 'deal',
  namePlural: 'deals',
  labelSingular: 'Deal',
  labelPlural: 'Deals',
  fields: [
    { name: 'name', label: 'Name', type: FieldType.TEXT },
    { name: 'amount', label: 'Amount', type: FieldType.CURRENCY },
    { name: 'closeDate', label: 'Close Date', type: FieldType.DATE_TIME },
  ],
});

Then ship it to your workspace:

npx twenty app:publish --private

See the app development guide for objects, views, agents, and logic functions.

Self-hosting

Run Twenty on your own infrastructure with Docker Compose, or contribute locally via the local setup guide.



Everything you need

Twenty gives you the building blocks of a modern CRM (objects, views, workflows, and agents) and lets you extend them as code. Here's a tour of what's in the box.

Want to go deeper? Read the User Guide for product walkthroughs, or the Documentation for developer reference.

Create your apps

Learn more about apps in doc

Stay on top with version control

Learn more about version control in doc

All the tools you need to build anything

Learn more about primitives in doc

Customize your layouts

Learn more about layouts in doc

AI agents and chats

Learn more about AI in doc

Plus all the tools of a good CRM

Learn more about CRM features in doc


Stack

Thanks

Greptile      Sentry      Crowdin

Thanks to these amazing services that we use and recommend for code review (Greptile), catching bugs (Sentry) and translating (Crowdin).

Join the Community

Star the repo · Discord · Feature requests · Releases · X · LinkedIn · Crowdin · Contribute

S
Description
The open alternative to Salesforce, designed for AI.
Readme AGPL-3.0 1.4 GiB
Languages
TypeScript 79.6%
MDX 17.3%
JavaScript 2.7%
Python 0.2%
SCSS 0.1%