## Context Since v2 onboarding (#22303), workspaces are activated **before** the billing plan step (now the last onboarding step). Users abandoning at the plan step leave ACTIVE workspaces with a Stripe customer but no subscription (~60–110/day on cloud, 935+ so far), and no cleanup mechanism ever touches them: billing webhooks never fire (no subscription), the suspended-workspaces cron only handles SUSPENDED, the onboarding cron only handles PENDING_CREATION/ONGOING_CREATION. Target lifecycle (across two PRs): `PENDING_CREATION → ONGOING_CREATION → CREATED → ACTIVE → SUSPENDED → deleted`. **`CREATED`** = the workspace schema is provisioned but onboarding is not complete — no billing subscription yet. It is **not** considered active: | Concern | CREATED behavior | |---|---| | Sign-in / invited teammates joining | allowed (invite-team step precedes the plan step) | | Member + metadata loading (app shell) | allowed (user must finish onboarding) | | Permissions | real permission checks (no PENDING-style bypass) | | Version upgrades / workspace migrations | **included** (schema must not drift) | | Messaging/calendar/workflow/etc. crons | **excluded** — no background processing until a plan is chosen | | PLAN_REQUIRED onboarding lock | unchanged (still derived from subscription existence) | ## What this PR does (read path only) The enum addition ships as a **slow** instance command, which can run after deploy — so nothing in this PR ever **writes** `CREATED`. The write path (setting it at activation, the cleanup sweep, the backfill of the existing zombie cohort) is a follow-up PR that ships once this migration has run everywhere. - **twenty-shared**: `CREATED` enum value; `PROVISIONED_WORKSPACE_ACTIVATION_STATUSES` + `isWorkspaceProvisioned` ("schema exists": CREATED | ACTIVE | SUSPENDED), replacing `isWorkspaceActiveOrSuspended` — all call sites (server member loading, access-token workspace-member lookup, front metadata-store gates) meant "has schema/members". - **Slow instance command** (2.22.0): swaps `core.workspace_activationStatus_enum` using the rename→recreate→alter-column idiom. The CHECK constraints on `core.workspace` embed casts to the enum type and would break the swap — the command captures them from `pg_constraint`, drops them, swaps the type, and restores them. - **Pre-migration-safe queries**: Postgres rejects `IN ('CREATED', ...)` when the enum value does not exist yet — even for reads, and the instance-command runner itself queries provisioned workspaces before migrating (a fresh database could never initialize). All provisioned-status filters go through a new `activationStatusIn` util comparing on `"activationStatus"::text`, valid before and after the migration. - **Upgrade path**: workspace iterator, command runner, upgrade-status and workspace-version services iterate CREATED workspaces. Since they now cover more than ACTIVE/SUSPENDED, the stale names were renamed to `ProvisionedWorkspaceCommandRunner`, `hasProvisionedWorkspaces`, `getProvisionedWorkspaceIds`, `loadProvisionedWorkspaces` (the mechanical import rename in old version-command dirs is why this PR carries the `ci:allow-previous-version-upgrade-mutation` label). - **Sign-in**: `throwIfWorkspaceIsNotReadyForSignInUp` accepts CREATED so invited members can join during onboarding (join authorization itself is unchanged — enforced upstream in `checkAccessForSignIn`); `activateWorkspace` idempotent-retry accepts CREATED as a terminal state. - **Transitions out of CREATED** (only write ACTIVE — safe to ship now, dead until the write path lands): the Stripe webhook reactivation branch also promotes CREATED, and `syncSubscriptionToDatabase` promotes synchronously; both gated on `WORKSPACE_ACTIVATING_SUBSCRIPTION_STATUSES` (Active/Trialing — extracted from `shouldReactivateWorkspace`, behavior-preserving) so an `incomplete` subscription created by the payment-intent flow before payment never promotes the workspace. - Deliberately untouched: all background crons, permission guards, JWT strategy, PLAN_REQUIRED logic, admin panel (renders the raw status string). ## Follow-up PR (after this migration has run) 1. `activateWorkspace` sets `hasWorkspaceAnySubscription ? ACTIVE : CREATED` (billing disabled → always ACTIVE, self-hosted unchanged). 2. Cleanup: suspend CREATED workspaces older than N days (config var), handing them to the existing suspended pipeline (warn → soft-delete → destroy). 3. Backfill: cloud-only slow command moving ACTIVE workspaces with no billingSubscription row (created since Jul 1) to CREATED. ## Verification - Migration exercised against a real database via the command class: up → down → up; `enum_range` and `pg_get_constraintdef` checked after each step (constraints restored against the new type, `DEFAULT 'INACTIVE'` preserved). - Pre-migration safety exercised for real: with the migration rolled back (enum without CREATED), `run-instance-commands` — the exact fresh-database CI path that failed before the `::text` fix — completes cleanly. - End-to-end with a workspace manually set to CREATED and the branch server+front running: sign-in issues tokens, `currentUser` loads workspaceMember(s), the full app loads with no console errors; GraphQL returns `activationStatus: CREATED`. - Workspace creation ran end-to-end locally in **both billing modes** on this branch: - billing disabled: signup → workspace creation → ACTIVE immediately → onboarding completes with no plan step → app loads (unchanged behavior); - billing enabled (Stripe test mode): signup creates the Stripe customer eagerly → activation ends ACTIVE → subscription-less workspace is pinned to the plan-required page → no-card trial checkout creates a `trialing` subscription via `createDirectSubscription`/`syncSubscriptionToDatabase` → app loads. - `twenty-shared` unit tests, server specs on touched services, `lint:diff-with-main` and `typecheck` for shared/server/front all green; full CI green.
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Twenty gives technical teams the building blocks for a custom CRM that meets complex business needs and quickly adapts as the business evolves. Twenty is the CRM you build, ship, and version like the rest of your stack.
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Installation
Cloud
The fastest way to get started. Sign up at twenty.com and spin up a workspace in under a minute, with no infrastructure to manage and always up to date.
Build an app
Scaffold a new app with the Twenty CLI:
npx create-twenty-app my-app
Define objects, fields, and views as code:
import { defineObject, FieldType } from 'twenty-sdk/define';
export default defineObject({
nameSingular: 'deal',
namePlural: 'deals',
labelSingular: 'Deal',
labelPlural: 'Deals',
fields: [
{ name: 'name', label: 'Name', type: FieldType.TEXT },
{ name: 'amount', label: 'Amount', type: FieldType.CURRENCY },
{ name: 'closeDate', label: 'Close Date', type: FieldType.DATE_TIME },
],
});
Then ship it to your workspace:
npx twenty app:publish --private
See the app development guide for objects, views, agents, and logic functions.
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Run Twenty on your own infrastructure with Docker Compose, or contribute locally via the local setup guide.
Everything you need
Twenty gives you the building blocks of a modern CRM (objects, views, workflows, and agents) and lets you extend them as code. Here's a tour of what's in the box.
Want to go deeper? Read the User Guide for product walkthroughs, or the
Documentation for developer reference.
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Stack
TypeScript
Nx
NestJS, with BullMQ,
PostgreSQL,
Redis
React, with Jotai, Linaria and Lingui
Thanks
Thanks to these amazing services that we use and recommend for code review (Greptile), catching bugs (Sentry) and translating (Crowdin).
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