Abdul Rahman
72322a4d72
## Summary Lets workspace members talk to the Twenty CRM agent from Slack — `@mention` the bot in a channel or DM it, and it answers in-thread using the `slack-assistant` agent and its assigned role. ## How it works Slack Events webhook → app route verifies signature → **ack in <3s** and enqueue a `slackAssistantRequest` → worker posts a placeholder immediately, then fetches recent thread/DM history (excluding the current message and placeholder), runs `runAgent`, and updates the placeholder with the answer. After a successful reply, the thread stays subscribed (24h TTL, renewed on each reply) so follow-ups work without re-mentioning. ## App-owned orchestration Protocol + orchestration live in `twenty-apps/public/twenty-slack` (events resolver, enqueue, worker, team claim KV, thread subscription). The server provides shared primitives (app routes, `runAgent`, app KV, connection OAuth). ## Notes - Agent role is bound via `roleUniversalIdentifier` on install. Default **Slack Assistant** role: read/create/update/soft-delete on people, companies, opportunities, notes, and tasks; **workspace members stay read-only**; hard destroy stays off. Admins can tighten the role in Settings. - Setup (signing secret, event subscriptions, scopes) is in the app README. - Long-lived Slack bot tokens (no refresh token) are treated as non-expiring. - Multi-turn: recent Slack thread/DM messages are prepended into the agent prompt. - Replies are non-streaming for now (placeholder + final `chat.update`); progressive streaming is a follow-up. ## Follow-ups - **Streaming replies** — progressive edits while the agent runs. - **Per-user / per-channel permissions** — Slack→Twenty user mapping and optional channel rules (open by default; admins can narrow). - **Other platforms** — Discord/Teams can reuse the same patterns; only Slack protocol is in this PR. ## Screenshots https://github.com/user-attachments/assets/3a72770a-93fa-411d-b4aa-2f741afbcee1 <img width="426" height="686" alt="Screenshot 2026-07-27 at 3 58 38 PM" src="https://github.com/user-attachments/assets/b0a62e7c-c5e4-4c96-9389-5e47d7ef8c77" /> <img width="1053" height="726" alt="Screenshot 2026-07-29 at 12 54 45 AM" src="https://github.com/user-attachments/assets/4e14b3fb-fbe5-4f4d-a380-cc45cc60a01a" />
The #1 Open-Source CRM
Website · 
Documentation · 
Roadmap · 
Discord · 
Figma
Why Twenty
Twenty gives technical teams the building blocks for a custom CRM that meets complex business needs and quickly adapts as the business evolves. Twenty is the CRM you build, ship, and version like the rest of your stack.
Learn more about why we built Twenty
Installation
Cloud
The fastest way to get started. Sign up at twenty.com and spin up a workspace in under a minute, with no infrastructure to manage and always up to date.
Build an app
Scaffold a new app with the Twenty CLI:
npx create-twenty-app my-app
Define objects, fields, and views as code:
import { defineObject, FieldType } from 'twenty-sdk/define';
export default defineObject({
nameSingular: 'deal',
namePlural: 'deals',
labelSingular: 'Deal',
labelPlural: 'Deals',
fields: [
{ name: 'name', label: 'Name', type: FieldType.TEXT },
{ name: 'amount', label: 'Amount', type: FieldType.CURRENCY },
{ name: 'closeDate', label: 'Close Date', type: FieldType.DATE_TIME },
],
});
Then ship it to your workspace:
npx twenty app:publish --private
See the app development guide for objects, views, agents, and logic functions.
Self-hosting
Run Twenty on your own infrastructure with Docker Compose, or contribute locally via the local setup guide.
Everything you need
Twenty gives you the building blocks of a modern CRM (objects, views, workflows, and agents) and lets you extend them as code. Here's a tour of what's in the box.
Want to go deeper? Read the 
User Guide for product walkthroughs, or the Documentation for developer reference.
|
|
|
|
|
|
Learn more about version control in docStack
TypeScript
Nx
NestJS, with BullMQ, 
PostgreSQL, 
Redis
React, with Jotai, Linaria and Lingui
Thanks
Thanks to these amazing services that we use and recommend for code review (Greptile), catching bugs (Sentry) and translating (Crowdin).
Join the Community
Star the repo · Discord · 
Feature requests · Releases · 
X · 
LinkedIn · 
Crowdin · 
Contribute