## Summary - Add email forwarding as a new message channel type, allowing users to forward emails from addresses like `support@mycompany.com` into Twenty - Inbound emails arrive via S3 (SES → S3 bucket), are polled by a cron job, parsed, routed to the correct workspace/channel, and persisted as messages - Dedicated settings page at `/settings/accounts/new-email-forwarding` where users provide their source email handle and receive a unique forwarding address - Forwarding channels bypass the IMAP/mailbox sync state machine — they skip cron-driven sync, relaunch, and message-list-fetch lifecycle stages - Forwarding address section shown at the top of the Emails settings page so users can find/copy their addresses after initial setup - Tab names for forwarding channels display the user-provided handle (e.g. `support@mycompany.com`) instead of the internal routing address - Shared utilities extracted from IMAP driver: `extractThreadId`, `extractParticipants`, `extractAddresses` to avoid code duplication - Uses the existing S3 bucket (STORAGE_S3_*) with `inbound-email/` prefix — no separate bucket needed - Feature gated behind `isEmailForwardingEnabled` client config (requires `INBOUND_EMAIL_DOMAIN` + S3 storage) ## New backend modules - `InboundEmailS3ClientProvider` — lazy-initialized S3 client using existing storage config - `InboundEmailStorageService` — S3 operations (get, move to processed/unmatched/failed) - `InboundEmailParserService` — RFC 822 parsing via `postal-mime`, builds `MessageWithParticipants` - `InboundEmailImportService` — orchestrates download → parse → route → persist → archive - `MessagingInboundEmailPollCronJob` — polls S3 `incoming/` prefix, enqueues import jobs - `CreateEmailForwardingChannelInput` DTO — accepts user-provided `handle` ## New frontend components - `SettingsAccountsNewEmailForwardingChannel` — dedicated page with handle input form + forwarding address result - `SettingsAccountsEmailForwardingSection` — forwarding address list on the Emails settings page - `useConnectedAccountHandleMap` — shared hook for account ID → handle lookup - `useCreateEmailForwardingChannel` — mutation hook accepting handle parameter ## Test plan - [x] 17 unit tests for inbound email import service (all outcomes: imported, unmatched, loop_dropped, unconfigured, parse_failed, persist_failed) - [x] 16 tests for `computeSyncStatus` including EMAIL_FORWARDING cases - [x] 11 tests for `extractEnvelopeRecipient` utility - [x] TypeScript typechecks pass for both twenty-server and twenty-front - [x] Lint passes for both packages - [ ] Manual: create forwarding channel, verify forwarding address generated - [ ] Manual: send email to forwarding address, verify it appears in Twenty https://claude.ai/code/session_01KpyF6p4cUEnuaT4h8DP5Pm --------- Co-authored-by: Claude <noreply@anthropic.com> Co-authored-by: Copilot Autofix powered by AI <223894421+github-code-quality[bot]@users.noreply.github.com> Co-authored-by: claude[bot] <41898282+claude[bot]@users.noreply.github.com> Co-authored-by: neo773 <62795688+neo773@users.noreply.github.com> Co-authored-by: neo773 <neo773@protonmail.com>
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Why Twenty
Twenty gives technical teams the building blocks for a custom CRM that meets complex business needs and quickly adapts as the business evolves. Twenty is the CRM you build, ship, and version like the rest of your stack.
Learn more about why we built Twenty
Installation
Cloud
The fastest way to get started. Sign up at twenty.com and spin up a workspace in under a minute, with no infrastructure to manage and always up to date.
Build an app
Scaffold a new app with the Twenty CLI:
npx create-twenty-app my-app
Define objects, fields, and views as code:
import { defineObject, FieldType } from 'twenty-sdk/define';
export default defineObject({
nameSingular: 'deal',
namePlural: 'deals',
labelSingular: 'Deal',
labelPlural: 'Deals',
fields: [
{ name: 'name', label: 'Name', type: FieldType.TEXT },
{ name: 'amount', label: 'Amount', type: FieldType.CURRENCY },
{ name: 'closeDate', label: 'Close Date', type: FieldType.DATE_TIME },
],
});
Then ship it to your workspace:
npx twenty deploy
See the app development guide for objects, views, agents, and logic functions.
Self-hosting
Run Twenty on your own infrastructure with Docker Compose, or contribute locally via the local setup guide.
Everything you need
Twenty gives you the building blocks of a modern CRM (objects, views, workflows, and agents) and lets you extend them as code. Here's a tour of what's in the box.
Want to go deeper? Read the User Guide for product walkthroughs, or the
Documentation for developer reference.
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Stack
TypeScript
Nx
NestJS, with BullMQ,
PostgreSQL,
Redis
React, with Jotai, Linaria and Lingui
Thanks
Thanks to these amazing services that we use and recommend for UI testing (Chromatic), code review (Greptile), catching bugs (Sentry) and translating (Crowdin).
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