## Problem
After clicking the email-verification link on the central domain (e.g.
`app.twenty.com/verify-email?...`), a new user is left staring at a
**blank white auth modal** and onboarding never continues. The email is
actually verified — the user is just never moved off the verify-email
page.
## Root cause
`VerifyEmailEffect` (mounted on `/verify-email`) handles the
central/workspace‑agnostic domain like this:
```tsx
if (!isOnAWorkspace) {
await verifyEmailAndGetWorkspaceAgnosticToken(emailVerificationToken, email);
return enqueueSuccessSnackBar(successSnackbarParams);
}
```
It renders nothing of its own in this branch (`return <></>`) and relies
entirely on the auth hook to navigate.
The onboarding workspace-creation refactor (**#21641** "Let users pick
their workspace subdomain during sign-up", refined by **#21723**)
changed `navigateAfterMultiWorkspaceSignInUp`:
- **Before:** a user with `0` workspaces was sent through
`createWorkspace()`, which created the workspace and **redirected to the
workspace subdomain** — navigating away from `/verify-email`.
- **After:** for multi-workspace it now only does
`setSignInUpStep(SignInUpStep.WorkspaceCreation)` (the new
name/subdomain/logo form) — **no navigation**.
`signInUpStepState` is read **only by the `SignInUp` page**
(`/sign-in-up`), which renders `SignInUpWorkspaceCreationForm` for that
step. But the user is on `/verify-email`, whose route renders only
`VerifyEmailEffect` — which knows nothing about the step state and
returns an empty fragment. Nothing bridges the gap
(`usePageChangeEffectNavigateLocation` also won't redirect, because
`/verify-email` is whitelisted in `ONGOING_USER_CREATION_PATHS`), so the
user is stuck on an empty modal.
### Scope of the breakage
- **Broken:** new user, multi-workspace instance (Twenty Cloud central
domain), email verification enabled, signing up to create a workspace
(`0` workspaces). The `2+`-workspaces case (`WorkspaceSelection`) is the
same.
- **Not affected:** the single existing-workspace case (still does a
real `redirectToWorkspaceDomain`), the workspace-subdomain verification
path (`verifyEmailAndGetLoginToken` → `verifyLoginToken`), and
single-workspace self-host.
## Fix
After a successful workspace-agnostic verification, hand off to the
`SignInUp` page so it mounts and renders whatever step the hook just
set:
```tsx
if (!isOnAWorkspace) {
await verifyEmailAndGetWorkspaceAgnosticToken(emailVerificationToken, email);
enqueueSuccessSnackBar(successSnackbarParams);
return navigate(AppPath.SignInUp);
}
```
This is intentionally scoped to `VerifyEmailEffect` (the only entry
point that lives on a route which doesn't host the sign-in-up step UI).
The in-app sign-in/sign-up callers of
`navigateAfterMultiWorkspaceSignInUp` are already on `/sign-in-up`, so
they're untouched — keeping their query params (invite tokens, billing
checkout, returnToPath) intact. For the single existing-workspace edge
case, the hook's redirect still wins.
## Testing
- New `VerifyEmailEffect.test.tsx`:
- central-domain success → navigates to `AppPath.SignInUp` + shows the
success snackbar;
- failure → does **not** hand off to `SignInUp` (error state is shown);
- workspace subdomain → workspace-scoped path is untouched (no
workspace-agnostic call, no `SignInUp` hand-off).
- `nx typecheck twenty-front` ✅, `oxlint --type-aware` + `oxfmt` on
changed files ✅.
https://claude.ai/code/session_017oVwW12hC42RdCgSKK8dFP
---
_Generated by [Claude
Code](https://claude.ai/code/session_017oVwW12hC42RdCgSKK8dFP)_
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The #1 Open-Source CRM
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Why Twenty
Twenty gives technical teams the building blocks for a custom CRM that meets complex business needs and quickly adapts as the business evolves. Twenty is the CRM you build, ship, and version like the rest of your stack.
Learn more about why we built Twenty
Installation
Cloud
The fastest way to get started. Sign up at twenty.com and spin up a workspace in under a minute, with no infrastructure to manage and always up to date.
Build an app
Scaffold a new app with the Twenty CLI:
npx create-twenty-app my-app
Define objects, fields, and views as code:
import { defineObject, FieldType } from 'twenty-sdk/define';
export default defineObject({
nameSingular: 'deal',
namePlural: 'deals',
labelSingular: 'Deal',
labelPlural: 'Deals',
fields: [
{ name: 'name', label: 'Name', type: FieldType.TEXT },
{ name: 'amount', label: 'Amount', type: FieldType.CURRENCY },
{ name: 'closeDate', label: 'Close Date', type: FieldType.DATE_TIME },
],
});
Then ship it to your workspace:
npx twenty app:publish --private
See the app development guide for objects, views, agents, and logic functions.
Self-hosting
Run Twenty on your own infrastructure with Docker Compose, or contribute locally via the local setup guide.
Everything you need
Twenty gives you the building blocks of a modern CRM (objects, views, workflows, and agents) and lets you extend them as code. Here's a tour of what's in the box.
Want to go deeper? Read the User Guide for product walkthroughs, or the
Documentation for developer reference.
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Stack
TypeScript
Nx
NestJS, with BullMQ,
PostgreSQL,
Redis
React, with Jotai, Linaria and Lingui
Thanks
Thanks to these amazing services that we use and recommend for code review (Greptile), catching bugs (Sentry) and translating (Crowdin).
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