## Rationale When a workspace hits its AI usage cap, members **without** the `BILLING` permission flag get zero explanation: `AIChatNoMoreBillingCreditsBanner` returns `null` for them, and `AiChatErrorRenderer` also returns `null` for `BILLING_CREDITS_EXHAUSTED` (deliberately delegating to that same banner). Net effect — for most seats in a workspace, AI chat just silently stops working. Sentry shows the cap is hit constantly: 290 users / 90 days on `Billing Credits Exhausted`. ## Why this is the root cause, not a symptom patch The permission gate exists to hide *billing actions* (upgrade/subscribe modals) from members who can't act on them — but it was written as "hide everything", conflating the action with the information. The fix keeps the gate exactly where it belongs (no upgrade button, no modals for non-billing members) and renders the information-only banner: "Your workspace hit its AI usage limit. Ask an admin to upgrade the plan." Fixing it in the error renderer instead would be the wrong altitude: the banner mounts *before* a send is attempted (gated on `hasReachedCurrentBillingPeriodCap`), so members are informed proactively rather than after a failed send. ## User impact Non-admin members — the majority of seats — stop experiencing "AI is broken" and instead see what happened and who can fix it. ## Test plan - [ ] CI green - [ ] Manual: member without billing permission at cap → informational banner, no upgrade button; admin → unchanged upgrade flow https://claude.ai/code/session_01Lyi6zTema2FMVVh8MD6c38 --- _Generated by [Claude Code](https://claude.ai/code/session_01Lyi6zTema2FMVVh8MD6c38)_ <!-- This is an auto-generated description by cubic. --> <a href="https://cubic.dev/pr/twentyhq/twenty/pull/22487?utm_source=github" target="_blank" rel="noopener noreferrer" data-no-image-dialog="true"><picture><source media="(prefers-color-scheme: dark)" srcset="https://www.cubic.dev/buttons/review-in-cubic-dark.svg"><source media="(prefers-color-scheme: light)" srcset="https://www.cubic.dev/buttons/review-in-cubic-light.svg"><img alt="Review in cubic" src="https://www.cubic.dev/buttons/review-in-cubic-dark.svg"></picture></a> <!-- End of auto-generated description by cubic. -->
The #1 Open-Source CRM
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Why Twenty
Twenty gives technical teams the building blocks for a custom CRM that meets complex business needs and quickly adapts as the business evolves. Twenty is the CRM you build, ship, and version like the rest of your stack.
Learn more about why we built Twenty
Installation
Cloud
The fastest way to get started. Sign up at twenty.com and spin up a workspace in under a minute, with no infrastructure to manage and always up to date.
Build an app
Scaffold a new app with the Twenty CLI:
npx create-twenty-app my-app
Define objects, fields, and views as code:
import { defineObject, FieldType } from 'twenty-sdk/define';
export default defineObject({
nameSingular: 'deal',
namePlural: 'deals',
labelSingular: 'Deal',
labelPlural: 'Deals',
fields: [
{ name: 'name', label: 'Name', type: FieldType.TEXT },
{ name: 'amount', label: 'Amount', type: FieldType.CURRENCY },
{ name: 'closeDate', label: 'Close Date', type: FieldType.DATE_TIME },
],
});
Then ship it to your workspace:
npx twenty app:publish --private
See the app development guide for objects, views, agents, and logic functions.
Self-hosting
Run Twenty on your own infrastructure with Docker Compose, or contribute locally via the local setup guide.
Everything you need
Twenty gives you the building blocks of a modern CRM (objects, views, workflows, and agents) and lets you extend them as code. Here's a tour of what's in the box.
Want to go deeper? Read the User Guide for product walkthroughs, or the
Documentation for developer reference.
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Stack
TypeScript
Nx
NestJS, with BullMQ,
PostgreSQL,
Redis
React, with Jotai, Linaria and Lingui
Thanks
Thanks to these amazing services that we use and recommend for code review (Greptile), catching bugs (Sentry) and translating (Crowdin).
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