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martmull fa720358d9 Ignore call-recorder bots for unsupported meeting platforms (#23050 )

## What

The call-recorder scheduled a Recall bot for any calendar event that had
a conference link, even when the link pointed to a platform Recall
cannot join (e.g. ro.am, Daily, Whereby, or a plain dial-in). Those
requests could never produce a recording.

This adds a supported-platform check to the recording policy so
unsupported links are ignored, with a dedicated reason, and documents
the supported platforms in the app README.

## Changes

- Add `SUPPORTED_MEETING_PLATFORM_URL_PATTERNS` constant (Zoom, Google
Meet, Microsoft Teams, Webex, GoTo Meeting), extracted from the existing
link-extraction patterns so extraction and validation share one source
of truth.
- Add `isSupportedMeetingPlatformUrl` util.
- `resolveCallRecorderPolicyResult` now returns
`UNSUPPORTED_MEETING_PLATFORM` (bot not required) when the resolved
conference link is not a supported platform.
- Document supported platforms and the ignore behavior in the
call-recorder README.

## Tests

- New unit tests for `isSupportedMeetingPlatformUrl`.
- New policy test for the unsupported-platform case; updated existing
policy tests to use real supported URLs.
- All call-recorder unit tests pass; typecheck and lint clean.

Closes twentyhq/core-team-issues#2705


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2026-07-20 13:49:21 +02:00

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Call Recorder

Record, transcribe, and save every meeting — right inside your CRM.

✨ What you get

Recordings on every meeting
A Call Recording tab
A per-meeting on/off switch
AI meeting summaries
Built for AI & automation

💳 Billing

Metered in Twenty credits based on the bot's actual recording time, prorated by duration — $1.00 per recording-hour (1 credit). No recording — opted out, canceled, or no-show — means no charge.

AI summaries use workspace AI credits, billed on the model's token usage — the cost scales with how much was said in the meeting, typically $0.02–$0.06 per meeting on default models. Set the CALL_RECORDER_SUMMARY_ENABLED app variable to false to turn summaries off.

🎥 Supported meeting platforms

The recording bot can only join meetings on these platforms:

✅ Google Meet
✅ Zoom
✅ Microsoft Teams
✅ Webex
✅ GoTo Meeting

Events whose conference link points to any other platform (e.g. ro.am, Daily, Whereby) or that only have a dial-in number are ignored — no bot is scheduled, since it can't join the call.

📌 Heads up

Needs a synced calendar + video link — ad-hoc calls that were never on your Google, Outlook, or CalDAV calendar aren't recorded.
Your copy is yours — Twenty stores its own video, audio, and transcript, so they stay available after the source media expires.

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