nitin
c862a2a43d
## What
Switches the Call Recorder app's post-meeting transcription provider
from Recall.ai's built-in transcription (`recallai_async`) to Gladia
(`gladia_v2_async`), with code switching enabled so mixed-language calls
transcribe correctly.
## Changes
- `create_transcript` requests now send `provider: { gladia_v2_async: {
language_config: { code_switching: true } } }` instead of
`recallai_async` with `language_code: 'auto'`. Gladia auto-detects the
spoken language by default, and code switching re-detects it per
utterance for calls that mix languages.
- The provider payload is extracted into a
`RECALL_ASYNC_TRANSCRIPT_PROVIDER` constant so a future
provider-selection variable can slot in without touching the request
code.
- SETUP.md documents the new operational requirement: a Gladia API key
must be added in the Recall.ai dashboard (Transcription > Gladia) for
each region in use, otherwise transcripts fail.
<img width="2810" height="1656" alt="CleanShot 2026-07-30 at 15 00
27@2x"
src="https://github.com/user-attachments/assets/c702ab09-eea8-4c54-8e5a-4941951391c9"
/>
tested on twenty dev recall workspace
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Call Recorder
Record, transcribe, and save every meeting — right inside your CRM.
✨ What you get
- Recordings on every meeting
- A Call Recording tab
- A per-meeting on/off switch
- AI meeting summaries
- Built for AI & automation
💳 Billing
Metered in Twenty credits based on the bot's actual recording time, prorated by duration — $1.00 per recording-hour (1 credit). No recording — opted out, canceled, or no-show — means no charge.
AI summaries use workspace AI credits, billed on the model's token usage — the
cost scales with how much was said in the meeting, typically $0.02–$0.06 per
meeting on default models. Set the CALL_RECORDER_SUMMARY_ENABLED app
variable to false to turn summaries off.
🎥 Supported meeting platforms
The recording bot can only join meetings on these platforms:
- ✅ Google Meet
- ✅ Zoom
- ✅ Microsoft Teams
- ✅ Webex
- ✅ GoTo Meeting
Events whose conference link points to any other platform (e.g. ro.am, Daily, Whereby) or that only have a dial-in number are ignored — no bot is scheduled, since it can't join the call.
📌 Heads up
- Needs a synced calendar + video link — ad-hoc calls that were never on your Google, Outlook, or CalDAV calendar aren't recorded.
- Your copy is yours — Twenty stores its own video, audio, and transcript, so they stay available after the source media expires.