Abdul Rahman
82 lines
3.6 KiB
Plaintext
82 lines
3.6 KiB
Plaintext
---
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title: Billing and Pricing FAQ
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info: "Everything you need to know about the pricing and billing."
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image: /images/user-guide/setup/pricing.png
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sectionInfo: Understand how Twenty pricing works.
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---
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<Frame>
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<img src="/images/user-guide/setup/pricing.png" alt="Header" />
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</Frame>
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## Pricing
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<AccordionGroup>
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<Accordion title="Can I use Twenty for free while self-hosting?">
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Yes, you can use Twenty for free while self-hosting. You will get access to everything included in the (cloud) Pro subscription, except the support from our core-team. Support is accessible via our Discord community.
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If you want to self-host and have access to the features included in the (cloud) Organization subscription, including support from our core-team, you can do so by choosing the paid Organization licences, available in self-hosting.
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</Accordion>
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<Accordion title="Do you offer free seats for view-only users?">
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We do not offer free seats. Pricing is per user and each user needs a licence to access Twenty.
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</Accordion>
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<Accordion title="Where can I switch my subscription to the Organization plan?">
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You can do so under `Settings → Billing`. Then click on `Switch to Organization`.
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</Accordion>
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<Accordion title="Where can I switch my subscription to the Pro plan?">
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Please reach out to our team directly via the Support, there is no easy way to do this using the UI at the moment.
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</Accordion>
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<Accordion title="Where can I switch my subscription to Yearly?">
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You can do so under `Settings → Billing`. Then click on `Switch to Yearly`.
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</Accordion>
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<Accordion title="Where can I switch my subscription to Monthly?">
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Please reach out to our team directly via the Support, there is no easy way to do this using the UI at the moment.
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</Accordion>
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<Accordion title="Where can I see my credit usage?">
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You will find this under `Settings → Billing`.
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</Accordion>
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<Accordion title="How many workflow credits do we have?">
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The number of credits varies based on the plan. A workspace under **trial gets 5 million credits**, one with a **Pro plan gets 10 million credits per month** and one with an **Organization plan gets 20 million credits per month**.
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</Accordion>
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<Accordion title="How does workflow credit consumption work?">
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Each workflow action consumes credits based on its complexity:
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- **Basic internal operations** (such as search, update, create records) consume very few credits
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- **More complex operations** like code nodes and requests to external services consume more credits
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- **AI prompts** (coming soon!) will also consume more credits based on usage
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Credits are deducted in real-time when workflows execute. You can monitor your usage in **Settings → Billing** to track consumption and remaining credits.
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</Accordion>
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<Accordion title="Can I buy more workflow credits?">
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You can buy additional credits under `Settings → Billing`.
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</Accordion>
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</AccordionGroup>
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## Billing
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<AccordionGroup>
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<Accordion title="Where can I manage the Billing details?">
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You can do so under `Settings → Billing`.
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</Accordion>
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<Accordion title="Where can I update my payment method?">
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You can do so under `Settings → Billing`. Then click on `View billing details`. You'll be able to add a new payment method there.
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</Accordion>
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<Accordion title="Where can I update my billing information?">
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You can do so under `Settings → Billing`. Then click on `View billing details`. You'll be able to edit the billing information there.
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</Accordion>
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<Accordion title="Where can I access my invoices?">
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You can do so under `Settings → Billing`. Then click on `View billing details`. You'll see all your invoices at the bottom of the screen.
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</Accordion>
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</AccordionGroup>
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