Files
twenty/packages/twenty-docs/user-guide/data-migration/how-tos/migrating-from-self-hosted-to-cloud.mdx
T
Rashad Karanouh b47e64c9e3 docs: surface the self-serve partner marketplace on high-intent pages (#22719)
## Summary

Adds partner-marketplace CTAs to four high-intent docs pages (enterprise
+ migration), routing readers to the **self-serve** partner directory
(`twenty.com/partners/list`) while keeping `contact@twenty.com` as a
secondary option. This upgrades pages that previously only offered the
old "email us to be matched" path (or no partner path at all).

Rendered with Mintlify-native components — `<Tip>` callouts, plus a
`<CardGroup>` on the Implementation Services page. No new snippet; no
`docs.json`, navigation, or translation (`l/`) changes.

## Pages changed — screenshots (one per page)

> Preview locally with `npx nx run twenty-docs:dev` (localhost:3000), or
use the Mintlify PR preview once it posts on this PR. Paths below are
under `docs.twenty.com`.

### 1. `/user-guide/permissions-access/capabilities/sso-configuration`
`<Tip>` callout → *Find a certified Twenty partner* (Solutioning),
`contact@twenty.com` as a secondary aside.

_screenshot:_
<img width="712" height="616" alt="Screenshot 2026-07-09 at 12 14 05"
src="https://github.com/user-attachments/assets/e6521634-7783-466f-bfae-a4a49f64d941"
/>


### 2.
`/user-guide/data-migration/how-tos/migrating-from-self-hosted-to-cloud`
`<Tip>` callout → *Get a certified Twenty partner* (Hosting), contact
fallback.

_screenshot:_
<img width="665" height="193" alt="Screenshot 2026-07-09 at 12 14 23"
src="https://github.com/user-attachments/assets/30ecb4d2-fb7e-4e0f-9355-491713290f90"
/>


### 3. `/user-guide/data-migration/how-tos/migrating-from-other-crms`
`<Tip>` callout → **Done for you** (partner) vs **Onboarding pack**
(Twenty team).

_screenshot:_
<img width="659" height="273" alt="Screenshot 2026-07-09 at 12 14 35"
src="https://github.com/user-attachments/assets/9cc5bb3e-c8be-4734-9e03-dc5b536eeeb7"
/>


### 4.
`/user-guide/getting-started/capabilities/implementation-services`
`<CardGroup>` → **Browse certified partners** / **Get matched by
Twenty**.

_screenshot:_
<img width="706" height="766" alt="Screenshot 2026-07-09 at 12 14 47"
src="https://github.com/user-attachments/assets/01b69197-0f47-46fe-a40e-92c11286827e"
/>


## Notes for reviewers

- Links deep-link the directory via `?categories=<scope>` (verified
live) and carry a `?ref=docs-*` tag.
- **Attribution caveat:** twenty.com's analytics (Cloudflare Web
Analytics) is path-based, so `?ref=` is not measurable yet.
- `contact@twenty.com` intentionally kept as a secondary option.
- `mintlify validate` passes.

Opened as a draft.


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2026-07-09 16:56:52 +02:00

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---
title: Migrating from Self-Hosted to Cloud
description: Step-by-step guide to migrate your Twenty self-hosted instance to Twenty Cloud.
---
## Overview
This guide walks you through migrating your data from a Twenty self-hosted instance to Twenty Cloud. The process involves setting up your cloud workspace, exporting your data, and re-importing it.
<Note>Views, workflows, and roles must be recreated manually after migration. Plan time for this configuration work.</Note>
## Step 1: Create Your Cloud Workspace
1. Go to [app.twenty.com](https://app.twenty.com) and create a new workspace
2. Complete the initial setup wizard
3. Note your new workspace URL
## Step 2: Recreate Your Data Model
Before importing data, recreate your custom objects and fields:
1. Go to **Settings → Data Model** in your cloud instance
2. Create custom objects that match your self-hosted setup
3. Add custom fields to standard and custom objects
4. Configure field settings (unique, required, etc.)
<Note>Take screenshots of your self-hosted data model for reference, or keep both instances open side by side.</Note>
## Step 3: Invite All Users
<Warning>
**Critical: Invite users BEFORE importing data.**
Users must accept their invitations before you import any records that reference them (like Account Owner fields). If users don't exist yet, those relations cannot be mapped.
</Warning>
1. Go to **Settings → Members** in your cloud instance
2. Invite all team members who had accounts on self-hosted
3. **Wait for everyone to accept** their invitation
4. Verify all users appear in your Members list
## Step 4: Export Data from Self-Hosted
Export each object from your self-hosted instance:
1. Navigate to each object (Companies, People, Opportunities, etc.)
2. Configure the view to show **all columns** you want to migrate
3. Click **⋮ → Export view**
4. Save each CSV file with a clear name (e.g., `companies-export.csv`)
**Export in this order** (for reference when importing):
1. Companies
2. People
3. Opportunities
4. Custom objects (following their dependencies)
5. Tasks, Notes
## Step 5: Update Workspace Member References
The exported CSVs contain user IDs from your self-hosted instance. These IDs won't match your cloud instance, so you need to replace them with emails.
**For each CSV file with user references (Owner, Assignee, etc.):**
1. Open the CSV in a spreadsheet application
2. Add a new column next to each user ID column (e.g., `accountOwnerEmail` next to `accountOwnerId`)
3. Fill in the **email address** of each user
4. You can delete the old ID column or leave it (it will be skipped during import)
**Example:**
Before:
```csv
name,domain,accountOwnerId
Acme Corp,https://acme.com,old-uuid-123
```
After:
```csv
name,domain,accountOwnerEmail
Acme Corp,https://acme.com,john@yourcompany.com
```
<Note>Use the same email addresses that users used to accept their cloud workspace invitation.</Note>
## Step 6: Plan Your Import Order
Import files in the correct order to maintain relationships:
1. **Companies** first (no dependencies)
2. **People** second (link to Companies)
3. **Opportunities** third (link to Companies and People)
4. **Custom objects** (following their dependencies)
5. **Tasks and Notes** last (link to other records)
See [How to Import Relations](/user-guide/data-migration/how-tos/import-relations-between-objects-via-csv) for details on maintaining relationships.
## Step 7: Import to Cloud
For each CSV file, in order:
1. Navigate to the object in your cloud instance
2. Click **⋮ → Import records**
3. Upload the CSV file
4. Map columns to fields:
- Map user email columns to the appropriate relation fields
- Map other columns as usual
5. Review and fix any errors
6. Confirm the import
7. Verify a few records before proceeding to the next file
## Step 8: Recreate Configuration
After importing data, manually recreate:
### Views
- Recreate saved views with filters, sorts, and column configurations
- Set up any kanban or calendar views
### Workflows
- Recreate automations in **Settings → Workflows**
- Test each workflow before relying on it
### Roles and Permissions
- Configure roles in **Settings → Members → Roles**
- Assign users to appropriate roles
### Integrations
- Reconnect email and calendar sync for each user
- Reconfigure any API integrations with new API keys
## Post-Migration Checklist
<Check>All data imported successfully</Check>
<Check>Relations between objects working correctly</Check>
<Check>User assignments (Owner, Assignee) mapped correctly</Check>
<Check>Views recreated</Check>
<Check>Workflows recreated and tested</Check>
<Check>Roles and permissions configured</Check>
<Check>Email/calendar sync reconnected</Check>
<Check>API integrations updated with new keys</Check>
## FAQ
<AccordionGroup>
<Accordion title="Can I migrate workflows automatically?">
Not currently. Workflows must be recreated manually in your cloud instance.
</Accordion>
<Accordion title="What about file attachments and images?">
File attachments are not included in CSV exports. You'll need to re-upload any attachments manually, migrate them via API or contact our team for assistance with large migrations.
</Accordion>
<Accordion title="Can I keep both instances running during migration?">
Yes, we recommend keeping your self-hosted instance running until you've verified the cloud migration is complete. Just be careful not to create new data in both places.
</Accordion>
<Accordion title="What if a user hasn't accepted their invitation yet?">
Records referencing that user will fail to import or the relation will be empty. Ensure all users accept invitations before importing data.
</Accordion>
</AccordionGroup>
## Need Help?
<Tip>
Migrating a large or complex workspace? [Get a certified Twenty partner](https://twenty.com/partners/list?categories=HOSTING&ref=docs-migrate-cloud) to handle the move end-to-end. *(Or loop in our team: [contact@twenty.com](mailto:contact@twenty.com).)*
</Tip>