## Summary
Replaces the terms of service page content, which came from a generic
template, with terms written for how Twenty actually works: an
open-source project, a hosted cloud service, and paid self-hosted plans.
Main changes:
- Data section rewritten around workspace privacy: customers own their
data, we only use it to run the service, and it leaves the workspace
only through explicit sharing or publishing features (shared content,
apps that publish pages or API endpoints)
- Explicit open-source scope: the software licenses govern self-hosting;
these terms cover the site, the cloud service, and paid license keys,
with the commercial self-hosted license spelled out (grant, per-user
seats with true-up, key verification, expiry behavior)
- Sections added that the template lacked: security and DPA reference,
connected accounts, AI features, confidentiality, publicity, suspension,
mutual indemnification, warranty disclaimer, data retention and export
after a subscription ends (aligned with the actual suspension and
deletion pipeline: 14-day minimum retention, warning email, reactivation
or support-provided export)
- Clearer mechanics: 30-day notice for material changes to the terms,
price changes only at renewal, refunds when the fault is ours,
cancellation effective at the end of the billing period, business and
professional use only
- Removes template sections that never applied (contests and
sweepstakes, shipping information) and trims the marketing-email clause
down to transactional emails plus opt-out product updates
## Notes
- Content-only change to `TermsDocument.tsx`; no route, styling, or i18n
changes (legal pages are not translated)
- The effective date in the document is a placeholder to set when this
ships
- Legal review is planned before merge
Félix Malfait
845b48f243