Files
twenty/packages/twenty-docs/user-guide/settings/how-tos/settings-faq.mdx
T
StephanieJoly4 701a713042 Updated the user guide with new article + updated old content (#16955)
- more details on rate at which messages are imported from Gmail
- Settings -> Release deprecated to Settings -> Updates => this leads to
updating the file title, file name and the navigation files
- Support & Documentation accessible via Settings and no longer the nav
bar
- updated features out of the lab
- no more integration page
- added a new article with step by step on how to notify a teammate of a
note to review

docs.json is updated only for the English part

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Co-authored-by: github-actions <github-actions@twenty.com>
2026-01-07 14:17:13 +00:00

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---
title: Settings FAQ
description: Frequently asked questions about Twenty settings.
image: /images/user-guide/setup/settings.png
---
## Workspace Settings
<AccordionGroup>
<Accordion title="How do I change my workspace name?">
1. Go to **Settings → General**
2. Find the Workspace Name field
3. Enter your new name
4. Changes save automatically
</Accordion>
<Accordion title="How do I update my workspace logo?">
1. Go to **Settings → General**
2. Click on the current logo or upload area
3. Select an image file (PNG, JPEG, or GIF under 10MB)
4. The logo updates immediately
</Accordion>
<Accordion title="Can I have multiple workspaces?">
Yes, you can create and be a member of multiple workspaces. Each workspace has its own data, settings, and subscription.
</Accordion>
<Accordion title="How do I delete my workspace?">
1. Go to **Settings → General**
2. Scroll to Danger Zone
3. Click **Delete workspace**
4. Confirm the deletion
Note: This permanently deletes all data and cannot be undone.
</Accordion>
<Accordion title="I accidentally created multiple workspaces. What should I do?">
Delete the workspaces you no longer need under **Settings → General → Delete workspace**.
<Warning>
Do not delete your **account** (accessible under Settings → Profile): your account is shared among all your workspaces. Deleting your account removes access to ALL workspaces.
</Warning>
</Accordion>
<Accordion title="How do I disable my workspace without deleting it?">
If you want to temporarily disable your workspace (not permanently delete it), go to **Settings → Billing** and click **Cancel Plan**. Your data will be preserved for a grace period.
</Accordion>
</AccordionGroup>
## Profile Settings
<AccordionGroup>
<Accordion title="How do I change my password?">
1. Go to **Settings → Profile**
2. Find the Password section
3. Enter your current password
4. Enter your new password
5. Save changes
</Accordion>
<Accordion title="How do I enable two-factor authentication?">
1. Go to **Settings → Profile**
2. Find the 2FA section
3. Click **Enable 2FA**
4. Scan the QR code with your authenticator app
5. Enter the verification code
</Accordion>
<Accordion title="Can I change my email address?">
To change your email address, please reach out to [contact@twenty.com](mailto:contact@twenty.com).
</Accordion>
<Accordion title="How do I delete my account?">
1. Go to **Settings → Profile**
2. Scroll to Danger Zone
3. Click **Delete Account**
4. Confirm by typing your email
Note: This removes your access to all workspaces and deletes all emails synced from your connected accounts.
</Accordion>
</AccordionGroup>
## Experience Settings
<AccordionGroup>
<Accordion title="How do I switch between light and dark mode?">
1. Go to **Settings → Experience**
2. Find the Theme section
3. Select Light, Dark, or System
</Accordion>
<Accordion title="How do I change the date format?">
1. Go to **Settings → Experience**
2. Find Date Format
3. Select your preferred format
4. Changes apply immediately
</Accordion>
<Accordion title="How do I change my time zone?">
1. Go to **Settings → Experience**
2. Find Time Zone
3. Select your local time zone
4. All timestamps will adjust
</Accordion>
<Accordion title="Can I change the language?">
1. Go to **Settings → Experience**
2. Find Language
3. Select from available languages
4. The interface updates to your selection
</Accordion>
</AccordionGroup>
## Account Settings
<AccordionGroup>
<Accordion title="How do I connect my email account?">
1. Go to **Settings → Accounts**
2. Click **Add account**
3. Choose Google or Microsoft
4. Authorize access
5. Configure sync settings
</Accordion>
<Accordion title="Can I connect multiple email accounts?">
Yes, you can connect multiple email accounts. Go to **Settings → Accounts** and add additional accounts as needed.
</Accordion>
<Accordion title="How do I disconnect an email account?">
1. Go to **Settings → Accounts**
2. Find the account to remove
3. Click **Disconnect**
4. Confirm the action
</Accordion>
</AccordionGroup>
## Domains
<AccordionGroup>
<Accordion title="Can I customize my workspace domain?">
Yes! Go to **Settings → Domains** and click **Customize Domain**. You have two options:
- **Subdomain**: Use a Twenty subdomain like `yourcompany.twenty.com`
- **Custom domain**: Use your own domain like `crm.yourcompany.com` (requires DNS configuration)
A subdomain is quick to set up, while a custom domain provides a fully branded experience for your team.
</Accordion>
<Accordion title="How do approved access domains work?">
You can configure approved access domains so team members with company email addresses can automatically join your workspace. Go to **Settings → Domains** and add your company domain (e.g., `yourcompany.com`).
</Accordion>
</AccordionGroup>
## Early Access Features
<AccordionGroup>
<Accordion title="What are Early Access features?">
Early Access features are capabilities being tested before general release. Currently, only **Dashboards** are in Early Access. They may change based on user feedback.
</Accordion>
<Accordion title="Are Early Access features safe to use?">
Early Access features are functional but may change based on user feedback. They are safe to use but may evolve before general availability.
</Accordion>
<Accordion title="How do I enable Early Access features?">
1. Go to **Settings → Updates → Early Access**
2. Find the feature you want
3. Toggle it on
4. The feature becomes available immediately
</Accordion>
</AccordionGroup>