701a713042
- more details on rate at which messages are imported from Gmail - Settings -> Release deprecated to Settings -> Updates => this leads to updating the file title, file name and the navigation files - Support & Documentation accessible via Settings and no longer the nav bar - updated features out of the lab - no more integration page - added a new article with step by step on how to notify a teammate of a note to review docs.json is updated only for the English part --------- Co-authored-by: github-actions <github-actions@twenty.com>
172 lines
5.4 KiB
Plaintext
172 lines
5.4 KiB
Plaintext
---
|
|
title: Settings FAQ
|
|
description: Frequently asked questions about Twenty settings.
|
|
image: /images/user-guide/setup/settings.png
|
|
---
|
|
|
|
## Workspace Settings
|
|
|
|
<AccordionGroup>
|
|
<Accordion title="How do I change my workspace name?">
|
|
1. Go to **Settings → General**
|
|
2. Find the Workspace Name field
|
|
3. Enter your new name
|
|
4. Changes save automatically
|
|
</Accordion>
|
|
|
|
<Accordion title="How do I update my workspace logo?">
|
|
1. Go to **Settings → General**
|
|
2. Click on the current logo or upload area
|
|
3. Select an image file (PNG, JPEG, or GIF under 10MB)
|
|
4. The logo updates immediately
|
|
</Accordion>
|
|
|
|
<Accordion title="Can I have multiple workspaces?">
|
|
Yes, you can create and be a member of multiple workspaces. Each workspace has its own data, settings, and subscription.
|
|
</Accordion>
|
|
|
|
<Accordion title="How do I delete my workspace?">
|
|
1. Go to **Settings → General**
|
|
2. Scroll to Danger Zone
|
|
3. Click **Delete workspace**
|
|
4. Confirm the deletion
|
|
|
|
Note: This permanently deletes all data and cannot be undone.
|
|
</Accordion>
|
|
|
|
<Accordion title="I accidentally created multiple workspaces. What should I do?">
|
|
Delete the workspaces you no longer need under **Settings → General → Delete workspace**.
|
|
|
|
<Warning>
|
|
Do not delete your **account** (accessible under Settings → Profile): your account is shared among all your workspaces. Deleting your account removes access to ALL workspaces.
|
|
</Warning>
|
|
</Accordion>
|
|
|
|
<Accordion title="How do I disable my workspace without deleting it?">
|
|
If you want to temporarily disable your workspace (not permanently delete it), go to **Settings → Billing** and click **Cancel Plan**. Your data will be preserved for a grace period.
|
|
</Accordion>
|
|
</AccordionGroup>
|
|
|
|
## Profile Settings
|
|
|
|
<AccordionGroup>
|
|
<Accordion title="How do I change my password?">
|
|
1. Go to **Settings → Profile**
|
|
2. Find the Password section
|
|
3. Enter your current password
|
|
4. Enter your new password
|
|
5. Save changes
|
|
</Accordion>
|
|
|
|
<Accordion title="How do I enable two-factor authentication?">
|
|
1. Go to **Settings → Profile**
|
|
2. Find the 2FA section
|
|
3. Click **Enable 2FA**
|
|
4. Scan the QR code with your authenticator app
|
|
5. Enter the verification code
|
|
</Accordion>
|
|
|
|
<Accordion title="Can I change my email address?">
|
|
To change your email address, please reach out to [contact@twenty.com](mailto:contact@twenty.com).
|
|
</Accordion>
|
|
|
|
<Accordion title="How do I delete my account?">
|
|
1. Go to **Settings → Profile**
|
|
2. Scroll to Danger Zone
|
|
3. Click **Delete Account**
|
|
4. Confirm by typing your email
|
|
|
|
Note: This removes your access to all workspaces and deletes all emails synced from your connected accounts.
|
|
</Accordion>
|
|
</AccordionGroup>
|
|
|
|
## Experience Settings
|
|
|
|
<AccordionGroup>
|
|
<Accordion title="How do I switch between light and dark mode?">
|
|
1. Go to **Settings → Experience**
|
|
2. Find the Theme section
|
|
3. Select Light, Dark, or System
|
|
</Accordion>
|
|
|
|
<Accordion title="How do I change the date format?">
|
|
1. Go to **Settings → Experience**
|
|
2. Find Date Format
|
|
3. Select your preferred format
|
|
4. Changes apply immediately
|
|
</Accordion>
|
|
|
|
<Accordion title="How do I change my time zone?">
|
|
1. Go to **Settings → Experience**
|
|
2. Find Time Zone
|
|
3. Select your local time zone
|
|
4. All timestamps will adjust
|
|
</Accordion>
|
|
|
|
<Accordion title="Can I change the language?">
|
|
1. Go to **Settings → Experience**
|
|
2. Find Language
|
|
3. Select from available languages
|
|
4. The interface updates to your selection
|
|
</Accordion>
|
|
</AccordionGroup>
|
|
|
|
## Account Settings
|
|
|
|
<AccordionGroup>
|
|
<Accordion title="How do I connect my email account?">
|
|
1. Go to **Settings → Accounts**
|
|
2. Click **Add account**
|
|
3. Choose Google or Microsoft
|
|
4. Authorize access
|
|
5. Configure sync settings
|
|
</Accordion>
|
|
|
|
<Accordion title="Can I connect multiple email accounts?">
|
|
Yes, you can connect multiple email accounts. Go to **Settings → Accounts** and add additional accounts as needed.
|
|
</Accordion>
|
|
|
|
<Accordion title="How do I disconnect an email account?">
|
|
1. Go to **Settings → Accounts**
|
|
2. Find the account to remove
|
|
3. Click **Disconnect**
|
|
4. Confirm the action
|
|
</Accordion>
|
|
</AccordionGroup>
|
|
|
|
## Domains
|
|
|
|
<AccordionGroup>
|
|
<Accordion title="Can I customize my workspace domain?">
|
|
Yes! Go to **Settings → Domains** and click **Customize Domain**. You have two options:
|
|
|
|
- **Subdomain**: Use a Twenty subdomain like `yourcompany.twenty.com`
|
|
- **Custom domain**: Use your own domain like `crm.yourcompany.com` (requires DNS configuration)
|
|
|
|
A subdomain is quick to set up, while a custom domain provides a fully branded experience for your team.
|
|
</Accordion>
|
|
|
|
<Accordion title="How do approved access domains work?">
|
|
You can configure approved access domains so team members with company email addresses can automatically join your workspace. Go to **Settings → Domains** and add your company domain (e.g., `yourcompany.com`).
|
|
</Accordion>
|
|
</AccordionGroup>
|
|
|
|
## Early Access Features
|
|
|
|
<AccordionGroup>
|
|
<Accordion title="What are Early Access features?">
|
|
Early Access features are capabilities being tested before general release. Currently, only **Dashboards** are in Early Access. They may change based on user feedback.
|
|
</Accordion>
|
|
|
|
<Accordion title="Are Early Access features safe to use?">
|
|
Early Access features are functional but may change based on user feedback. They are safe to use but may evolve before general availability.
|
|
</Accordion>
|
|
|
|
<Accordion title="How do I enable Early Access features?">
|
|
1. Go to **Settings → Updates → Early Access**
|
|
2. Find the feature you want
|
|
3. Toggle it on
|
|
4. The feature becomes available immediately
|
|
</Accordion>
|
|
</AccordionGroup>
|