Abdul Rahman
65 lines
3.3 KiB
Plaintext
65 lines
3.3 KiB
Plaintext
---
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title: What is Twenty
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info: "Discover Twenty, an open-source CRM, its features, benefits, system requirements, and how to get involved."
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image: /images/user-guide/what-is-twenty/20.png
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sectionInfo: Discover Twenty, an open-source CRM.
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---
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<Frame>
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<img src="/images/user-guide/what-is-twenty/20.png" alt="Header" />
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</Frame>
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Twenty is the leading open-source CRM, crafted by hundreds of contributors to suit your unique business needs.
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## Vision
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Creating a good CRM is hard because it's a balancing act.
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For each business, the requirements seem straightforward, yet everyone's needs are distinct.
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The result is a CRM that's either too basic, or one that's attempting to be a jack-of-all-trades but ending up as a master of none.
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At first, Twenty looks like most CRMs you already know: you can track deals, organize contacts, manage tasks and notes.
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But what sets it apart is our approach to extensibility. We are building an open platform that provides the building blocks for you to solve your unique business problems.
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We prioritize universal principles and common patterns over feature lists.
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We don't try to have all the answers and instead empower users to find what works best for them.
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Open-source is the bedrock of our approach, ensuring that Twenty evolves with its community, for its community.
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## Benefits
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**Customizable:** Designed to fit your business needs.
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**Community-driven:** Built and maintained by a large open-source community.
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**Cost-effective:** You'll never be vendor-locked, because you can always self-host.
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## Main Features
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**Contact Management:** Efficiently store and manage customer data. [Learn more](/user-guide/section/crm-essentials/contact-and-account-management).
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**Custom Objects:** Create and customize objects to fit your business needs. [Details](/user-guide/section/data-model/objects).
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**Custom Fields:** Tailor data fields to capture and organize information specific to your operations. [Understand more](/user-guide/section/data-model/fields).
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**Deal Management:** Track and manage your sales opportunities through customizable [Pipeline stages](/user-guide/section/crm-essentials/pipeline).
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**Kanban & Table Views:** Make data actionable with [flexible table views](/user-guide/section/crm-essentials/view-management).
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**Workflows:** Automate your business processes and integrate with external tools using powerful workflow automation. [Get started](/user-guide/section/workflows/getting-started-workflows).
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**Email Integration:** View the emails of a specific customer or company within your workspace. [Synchronize your mailbox](/user-guide/section/collaboration/emails-and-calendars).
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**Notes:** Create detailed notes for each record to share knowledge more effectively. [Add notes](/user-guide/section/collaboration/notes).
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**Tasks:** Schedule tasks to track customer interactions. [See how](/user-guide/section/collaboration/tasks).
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**Permissions:** Control access and manage user roles with flexible workspace and object-level permissions. [Configure permissions](/user-guide/section/settings/permissions).
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**API & Webhooks:** Connect to other apps and automate workflows with API and Webhooks. [Start integrating](/user-guide/section/integrations-api/api-webhooks).
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## Join now
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[Register here](https://app.twenty.com) or [become a contributor on GitHub](https://github.com/twentyhq/twenty).
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