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twenty/packages/twenty-docs/user-guide/crm-essentials/sales-use-cases.mdx
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---
title: Sales Use Cases
info: "Discover advanced sales capabilities that can be built using Twenty's workflow system."
image: /images/user-guide/workflows/sales-use-cases.png
sectionInfo: "Essential CRM features for managing leads, sales, and customers"
---
<Frame>
<img src="/images/user-guide/workflows/sales-use-cases.png" alt="Header" />
</Frame>
## Advanced Sales Capabilities
GTM teams often need advanced sales capabilities like lead scoring, data enrichment, round robin, territory assignment, automated reminders, and email sequences. While these aren't built-in features in Twenty, they can all be configured and tailored to your specific needs using our flexible workflow system.
Visit our [Workflows section](/user-guide/section/workflows) to learn how to build these automations step by step. For detailed examples, see our [Internal Automations](/user-guide/section/workflows/internal-automations) and [External Tool Integration](/user-guide/section/workflows/external-tool-integration) guides.