StephanieJoly4
183d034716
Reorganizing by Feature sections Capabilities folders to give an overview of each feature How-Tos folders to give guidance for advanced customizations Reorganized the Developers section as well, moving the API sub section there added some new visuals and videos to illustrate the How-Tos articles checked the typos, the links and added a section at the end of the doc.json file to redirect existing links to the new ones (SEO purpose + continuity of the user experience) What I have not updated is the "l" folder that, per my understanding, contains the translation of the User Guide - that I only edited in English <!-- CURSOR_SUMMARY --> --- > [!NOTE] > <sup>[Cursor Bugbot](https://cursor.com/dashboard?tab=bugbot) is generating a summary for commit 5301502a32856e5b45d7ef30253fa7db6dc55233. Configure [here](https://cursor.com/dashboard?tab=bugbot).</sup> <!-- /CURSOR_SUMMARY --> --------- Co-authored-by: cubic-dev-ai[bot] <191113872+cubic-dev-ai[bot]@users.noreply.github.com> Co-authored-by: github-actions <github-actions@twenty.com> Co-authored-by: Abdul Rahman <ar5438376@gmail.com> Co-authored-by: Félix Malfait <felix.malfait@gmail.com>
84 lines
3.7 KiB
Plaintext
84 lines
3.7 KiB
Plaintext
---
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title: Billing FAQ
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description: Frequently asked questions about Twenty pricing and billing.
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---
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## Pricing
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<AccordionGroup>
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<Accordion title="Can I use Twenty for free while self-hosting?">
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Yes, you can use Twenty for free while self-hosting. You will get access to everything included in the Pro (Cloud) plan, except the support from our core-team. Support is accessible via our Discord community.
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If you want to self-host and need the Premium features (SSO and row-level permissions), you can choose the paid Organization (Self-Hosted) license. This also includes support from the Twenty team and removes the requirement to publish custom code as open-source before distributing.
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</Accordion>
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<Accordion title="What are the Premium features?">
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Premium features are only available on the Organization plans (Cloud or Self-Hosted):
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- **SSO integration**: Single Sign-On with your identity provider
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- **Row-level permissions**: Fine-grained access control at the record level
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</Accordion>
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<Accordion title="Do you offer free seats for view-only users?">
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We do not offer free seats. Pricing is per user and each user needs a licence to access Twenty.
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</Accordion>
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<Accordion title="Where can I switch my subscription to the Organization plan?">
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You can do so under `Settings → Billing`. Then click on `Switch to Organization`.
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</Accordion>
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<Accordion title="Where can I switch my subscription to the Pro plan?">
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Please reach out to our team directly via the Support, there is no easy way to do this using the UI at the moment.
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</Accordion>
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<Accordion title="Where can I switch my subscription to Yearly?">
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You can do so under `Settings → Billing`. Then click on `Switch to Yearly`.
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</Accordion>
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<Accordion title="Where can I switch my subscription to Monthly?">
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Please reach out to our team directly via the Support, there is no easy way to do this using the UI at the moment.
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</Accordion>
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<Accordion title="Where can I see my credit usage?">
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You will find this under `Settings → Billing`.
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</Accordion>
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<Accordion title="How many workflow credits do we have?">
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The number of credits depends on your billing cycle, not your plan:
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- **Monthly subscriptions**: 5 million credits per month
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- **Yearly subscriptions**: 50 million credits per year
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</Accordion>
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<Accordion title="How does workflow credit consumption work?">
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Each workflow action consumes credits based on its complexity:
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- **Basic internal operations** (such as search, update, create records) consume very few credits
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- **More complex operations** like code nodes and requests to external services consume more credits
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- **AI prompts** (coming soon!) will also consume more credits based on usage
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Credits are deducted in real-time when workflows execute. You can monitor your usage in **Settings → Billing** to track consumption and remaining credits.
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</Accordion>
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<Accordion title="Can I buy more workflow credits?">
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You can buy additional credits under `Settings → Billing`.
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</Accordion>
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</AccordionGroup>
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## Billing
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<AccordionGroup>
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<Accordion title="Where can I manage the Billing details?">
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You can do so under `Settings → Billing`.
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</Accordion>
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<Accordion title="Where can I update my payment method?">
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You can do so under `Settings → Billing`. Then click on `View billing details`. You'll be able to add a new payment method there.
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</Accordion>
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<Accordion title="Where can I update my billing information?">
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You can do so under `Settings → Billing`. Then click on `View billing details`. You'll be able to edit the billing information there.
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</Accordion>
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<Accordion title="Where can I access my invoices?">
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You can do so under `Settings → Billing`. Then click on `View billing details`. You'll see all your invoices at the bottom of the screen.
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</Accordion>
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</AccordionGroup>
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