StephanieJoly4
701a713042
- more details on rate at which messages are imported from Gmail - Settings -> Release deprecated to Settings -> Updates => this leads to updating the file title, file name and the navigation files - Support & Documentation accessible via Settings and no longer the nav bar - updated features out of the lab - no more integration page - added a new article with step by step on how to notify a teammate of a note to review docs.json is updated only for the English part --------- Co-authored-by: github-actions <github-actions@twenty.com>
51 lines
1.7 KiB
Plaintext
51 lines
1.7 KiB
Plaintext
---
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title: Limit Emails Imported
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description: Control which emails are imported into Twenty.
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---
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## Overview
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By default, Twenty syncs all external emails from your connected mailbox. You can limit what gets imported using **folder selection** and **visibility settings**.
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## Method 1: Folder Selection (Recommended)
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Control which email folders sync with Twenty:
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1. Go to **Settings → Accounts**
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4. Select your connected email account
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5. Choose which folders to sync:
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| Folder | Description |
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|--------|-------------|
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| **Inbox** | Primary incoming emails |
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| **Sent** | Outgoing emails you've sent |
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| **Archive** | Archived messages |
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| **Custom Folders** | Any specific folders you want |
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6. Exclude folders you don't want synced (Spam, Trash, personal folders)
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<Note>This gives you precise control over which emails appear in your CRM without syncing everything.</Note>
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## Method 2: Contact Auto-Creation Settings
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Control when contacts are created from emails:
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1. Go to **Settings → Accounts**
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2. Select your connected mailbox
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3. Choose an option:
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- **Deactivated**: No contacts created, but emails still sync to existing contacts
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- **Sent & Received**: Create contacts from all external emails
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- **Sent Only**: Only create contacts from emails you send
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## What's Always Excluded
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These emails are never synced, regardless of settings:
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- **Internal emails**: Messages between colleagues (same domain)
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- **Group emails**: Distribution lists and group messages
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- **Spam/Trash**: System folders are typically excluded
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## Important Note
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<Note>We don't provide a CC email address for selective syncing. Use the folder selection feature above to achieve the same level of control.</Note>
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