StephanieJoly4
701a713042
- more details on rate at which messages are imported from Gmail - Settings -> Release deprecated to Settings -> Updates => this leads to updating the file title, file name and the navigation files - Support & Documentation accessible via Settings and no longer the nav bar - updated features out of the lab - no more integration page - added a new article with step by step on how to notify a teammate of a note to review docs.json is updated only for the English part --------- Co-authored-by: github-actions <github-actions@twenty.com>
40 lines
1.4 KiB
Plaintext
40 lines
1.4 KiB
Plaintext
---
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title: Connect Several Mailboxes per User
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description: Connect multiple email accounts for a single user.
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---
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## Overview
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Twenty supports **unlimited email accounts per user**. This is useful if you manage multiple inboxes, such as:
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- Personal work email + shared team inbox
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- Multiple client-facing email addresses
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- Different email accounts for different roles
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## How to Add Multiple Mailboxes
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1. Go to **Settings → Accounts**
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2. Click **Add account**
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3. Connect your additional Google or Microsoft account
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4. Configure sync settings for this mailbox
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5. Repeat for each mailbox you want to connect
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## Managing Multiple Accounts
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Each connected mailbox has its own settings:
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- **Email visibility**: Choose what teammates can see
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- **Contact auto-creation**: Enable/disable per mailbox
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- **Folder selection**: Choose which folders to sync
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## How Emails Appear
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Emails from all your connected mailboxes are synced to Twenty and appear on:
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- **People records**: Based on the contact's email address
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- **Company records**: Based on the email domain
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- **Opportunities**: Based on the linked company
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<Note>Each email shows which mailbox it was sent from/received to, so you can track which account was used for each communication.</Note>
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## Important Notes
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<Warning>Only true mailboxes can be connected. Email aliases that forward to another mailbox cannot be connected separately—they'll sync through the main mailbox.</Warning>
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