--- title: Overview description: Your complete guide to Twenty CRM features and best practices. --- import { CardTitle } from "/snippets/card-title.mdx" Getting Started Start your Twenty journey with these essential guides. Data Model Customize your data model to fit your unique business processes. CRM Essentials Essential CRM features for managing leads, sales, and customers. Workflows Automate processes and integrate with external tools. Collaboration Centralize communications and team collaboration. Integrations API Learn how to connect Twenty to your other tools. Reporting Track performance with custom reports and dashboards. Coming Q4 2025 Settings Configure your Twenty workspace settings and preferences. Pricing Understand how Twenty pricing works. Resources Terminology definitions and community links.