---
title: Billing FAQ
description: Frequently asked questions about Twenty pricing and billing.
---

## Pricing

<AccordionGroup>
<Accordion title="Can I use Twenty for free while self-hosting?">
Yes, you can use Twenty for free while self-hosting. You will get access to everything included in the Pro (Cloud) plan, except the support from our core-team. Support is accessible via our Discord community.

If you want to self-host and need the Premium features (SSO and row-level permissions), you can choose the paid Organization (Self-Hosted) license. This also includes support from the Twenty team and removes the requirement to publish custom code as open-source before distributing.
</Accordion>

<Accordion title="What are the Premium features?">
Premium features are only available on the Organization plans (Cloud or Self-Hosted):
- **SSO integration**: Single Sign-On with your identity provider
- **Row-level permissions**: Fine-grained access control at the record level
- **AI usage data**: Track AI consumption across the workspace
</Accordion>

<Accordion title="Is Organization plan on cloud and Organization plan on self-hosted the same?">
They offer the same premium features. However, a cloud subscription cannot be used for self-hosted deployments. Self-hosted requires an Enterprise key.
</Accordion>

<Accordion title="Do you offer free seats for view-only users?">
We do not offer free seats. Pricing is per user and each user needs a licence to access Twenty.
</Accordion>

<Accordion title="Where can I switch my subscription to the Organization plan?">
You can do so under `Settings → Billing`. Then click on `Switch to Organization`.
</Accordion>

<Accordion title="Where can I switch my subscription to the Pro plan?">
Please reach out to our team directly via the Support, there is no easy way to do this using the UI at the moment.
</Accordion>

<Accordion title="Where can I switch my subscription to Yearly?">
You can do so under `Settings → Billing`. Then click on `Switch to Yearly`.
</Accordion>

<Accordion title="Where can I switch my subscription to Monthly?">
Please reach out to our team directly via the Support, there is no easy way to do this using the UI at the moment.
</Accordion>

<Accordion title="Where can I see my credit usage?">
You will find this under `Settings → Billing`.
</Accordion>

<Accordion title="How many workflow credits do we have?">
The number of credits depends on your billing cycle, not your plan:
- **Monthly subscriptions**: 5 credits per month
- **Yearly subscriptions**: 50 credits per year
</Accordion>

<Accordion title="How does workflow credit consumption work?">
Each workflow action consumes credits based on its complexity:
- **Basic internal operations** (such as search, update, create records) consume very few credits
- **More complex operations** like code nodes and requests to external services consume more credits
- **AI prompts** (coming soon!) will also consume more credits based on usage

Credits are deducted in real-time when workflows execute. You can monitor your usage in **Settings → Billing** to track consumption and remaining credits.
</Accordion>

<Accordion title="Can I buy more workflow credits?">
You can buy additional credits under `Settings → Billing`.
</Accordion>
</AccordionGroup>

## Billing

<AccordionGroup>
<Accordion title="Where can I manage the Billing details?">
You can do so under `Settings → Billing`.
</Accordion>

<Accordion title="Where can I update my payment method?">
You can do so under `Settings → Billing`. Then click on `View billing details`. You'll be able to add a new payment method there.
</Accordion>

<Accordion title="Where can I update my billing information?">
You can do so under `Settings → Billing`. Then click on `View billing details`. You'll be able to edit the billing information there.
</Accordion>

<Accordion title="Where can I access my invoices?">
You can do so under `Settings → Billing`. Then click on `View billing details`. You'll see all your invoices at the bottom of the screen.
</Accordion>
</AccordionGroup>
