QA & final edits of the entire User Guide released this morning (#15245)

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StephanieJoly4
2025-10-23 10:14:27 +02:00
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42 changed files with 209 additions and 475 deletions
@@ -23,7 +23,7 @@ Let's explore examples of what's possible before diving into the how.
## 1. Internal Automations
Your CRM is only helpful if the data is up to date but no one likes updating it. Use workflows to automate low-value, repeatable tasks and keep your team focused on what matters.
Your CRM is only helpful if the data is up to date, but no one likes updating it. Use workflows to automate low-value, repeatable tasks and keep your team focused on what matters.
Examples of what you can automate internally:
- **Data management**: Auto-flag personal emails, lead assignment, data validation
@@ -58,7 +58,7 @@ As you start building workflows, keep these tips in mind:
- **Leverage previous step data**: You can use fields from records returned by any previous step in your workflow
- **Start simple**: Begin with basic workflows and add complexity over time as you become more comfortable with the system
- **Plan before building**: Map out your workflow logic before you start building to avoid getting stuck halfway through
- **Use branches wisely**: After a "Search Records" step, create branches to handle both "update existing record" and "create new record" scenarios, then merge the paths back together
- **Use branches wisely**: After a `Search Records` step, create branches to handle both "update existing record" and "create new record" scenarios, then merge the paths back together
## What we're working on