- Add if has_media else None guards in user-side ticket handlers
(create_ticket, add_message) matching admin handler pattern
- Fix Telegram notification using resolved primary_file_id/primary_type
instead of raw request fields for gallery messages
- Narrow except Exception to (TypeError, KeyError, ValueError) in
_message_to_response with warning log for debugging
- Add media_items parameter to TicketCRUD.create_ticket and
TicketCRUD.add_message for CRUD layer parity
- Add TicketMediaItemResponse and media_items field to webapi
TicketMessageResponse to prevent data loss on read
Fringg
dd177101f7