remnawave-bedolaga-telegram-bot/app/services/user_service.py

from datetime import UTC, datetime, timedelta
from typing import Any

import structlog
from aiogram import Bot, types
from sqlalchemy import delete, func, or_, select, update
from sqlalchemy.ext.asyncio import AsyncSession
from sqlalchemy.orm import selectinload

from app.config import settings
from app.database.crud.promo_group import get_promo_group_by_id
from app.database.crud.subscription import get_subscription_by_user_id
from app.database.crud.transaction import get_user_transactions_count
from app.database.crud.user import (
    add_user_balance,
    get_inactive_users,
    get_referrals,
    get_user_by_id,
    get_users_count,
    get_users_list,
    get_users_spending_stats,
    get_users_statistics,
    subtract_user_balance,
    update_user,
)
from app.database.models import (
    AdvertisingCampaign,
    AdvertisingCampaignRegistration,
    BroadcastHistory,
    CloudPaymentsPayment,
    CryptoBotPayment,
    FreekassaPayment,
    HeleketPayment,
    KassaAiPayment,
    MulenPayPayment,
    Pal24Payment,
    PaymentMethod,
    PlategaPayment,
    PromoCode,
    PromoCodeUse,
    PromoGroup,
    ReferralEarning,
    SentNotification,
    Subscription,
    SubscriptionConversion,
    SubscriptionServer,
    Transaction,
    User,
    UserMessage,
    UserStatus,
    WataPayment,
    WelcomeText,
    YooKassaPayment,
)
from app.localization.texts import get_texts
from app.services.notification_delivery_service import (
    NotificationType,
    notification_delivery_service,
)


logger = structlog.get_logger(__name__)


class UserService:
    async def send_topup_success_to_user(
        self,
        bot: Bot,
        user: User,
        amount_kopeks: int,
        subscription: Subscription | None = None,
    ) -> bool:
        """
        Отправляет пользователю уведомление об успешном пополнении баланса.
        Если подписки нет - показывает БОЛЬШОЕ предупреждение что нужно активировать.
        Поддерживает как Telegram, так и email-only пользователей.
        """
        texts = get_texts(user.language)

        has_active_subscription = subscription is not None and subscription.status in {'active', 'trial'}

        if has_active_subscription:
            # У пользователя есть активная подписка - обычное сообщение
            message = (
                f'✅ <b>Баланс пополнен на {settings.format_price(amount_kopeks)}!</b>\n\n'
                f'💳 Текущий баланс: {settings.format_price(user.balance_kopeks)}\n\n'
                f'Спасибо за использование нашего сервиса! 🎉'
            )
            keyboard = types.InlineKeyboardMarkup(
                inline_keyboard=[
                    [
                        types.InlineKeyboardButton(
                            text=texts.t('SUBSCRIPTION_EXTEND', '💎 Продлить подписку'),
                            callback_data='subscription_extend',
                        )
                    ]
                ]
            )
        else:
            # НЕТ активной подписки - БОЛЬШОЕ ПРЕДУПРЕЖДЕНИЕ
            message = (
                f'✅ <b>Баланс пополнен на {settings.format_price(amount_kopeks)}!</b>\n\n'
                f'💳 Текущий баланс: {settings.format_price(user.balance_kopeks)}\n\n'
                f'{"─" * 25}\n\n'
                f'⚠️ <b>ВАЖНО!</b> ⚠️\n\n'
                f'🔴 <b>ПОДПИСКА НЕ АКТИВНА!</b>\n\n'
                f'Пополнение баланса НЕ активирует подписку автоматически!\n\n'
                f'👇 <b>Выберите действие:</b>'
            )
            keyboard = types.InlineKeyboardMarkup(
                inline_keyboard=[
                    [types.InlineKeyboardButton(text='🚀 АКТИВИРОВАТЬ ПОДПИСКУ', callback_data='subscription_buy')],
                    [types.InlineKeyboardButton(text='💎 ПРОДЛИТЬ ПОДПИСКУ', callback_data='subscription_extend')],
                    [
                        types.InlineKeyboardButton(
                            text='📱 ДОБАВИТЬ УСТРОЙСТВА', callback_data='subscription_add_devices'
                        )
                    ],
                ]
            )

        # Use unified notification delivery service
        return await notification_delivery_service.notify_balance_topup(
            user=user,
            amount_kopeks=amount_kopeks,
            new_balance_kopeks=user.balance_kopeks,
            bot=bot,
            telegram_message=message,
            telegram_markup=keyboard,
        )

    async def _send_balance_notification(self, bot: Bot, user: User, amount_kopeks: int, admin_name: str) -> bool:
        """
        Отправляет уведомление пользователю о пополнении/списании баланса.
        Поддерживает как Telegram, так и email-only пользователей.
        """
        if amount_kopeks > 0:
            # Пополнение
            emoji = '💰'
            amount_text = f'+{settings.format_price(amount_kopeks)}'
            message = (
                f'{emoji} <b>Баланс пополнен!</b>\n\n'
                f'💵 <b>Сумма:</b> {amount_text}\n'
                f'💳 <b>Текущий баланс:</b> {settings.format_price(user.balance_kopeks)}\n\n'
                f'Спасибо за использование нашего сервиса! 🎉'
            )
        else:
            # Списание
            emoji = '💸'
            amount_text = f'-{settings.format_price(abs(amount_kopeks))}'
            message = (
                f'{emoji} <b>Средства списаны с баланса</b>\n\n'
                f'💵 <b>Сумма:</b> {amount_text}\n'
                f'💳 <b>Текущий баланс:</b> {settings.format_price(user.balance_kopeks)}\n\n'
                f'Если у вас есть вопросы, обратитесь в поддержку.'
            )

        keyboard_rows = []
        if getattr(user, 'subscription', None) and user.subscription.status in {
            'active',
            'expired',
            'trial',
        }:
            keyboard_rows.append(
                [
                    types.InlineKeyboardButton(
                        text=get_texts(user.language).t('SUBSCRIPTION_EXTEND', '💎 Продлить подписку'),
                        callback_data='subscription_extend',
                    )
                ]
            )

        reply_markup = types.InlineKeyboardMarkup(inline_keyboard=keyboard_rows) if keyboard_rows else None

        # Use unified notification delivery service
        context = {
            'amount_kopeks': amount_kopeks,
            'amount_rubles': amount_kopeks / 100,
            'new_balance_kopeks': user.balance_kopeks,
            'new_balance_rubles': user.balance_kopeks / 100,
            'formatted_amount': settings.format_price(amount_kopeks),
            'formatted_balance': settings.format_price(user.balance_kopeks),
            # No description - don't expose admin name to user
        }

        return await notification_delivery_service.send_notification(
            user=user,
            notification_type=NotificationType.BALANCE_CHANGE,
            context=context,
            bot=bot,
            telegram_message=message,
            telegram_markup=reply_markup,
        )

    async def get_user_profile(self, db: AsyncSession, user_id: int) -> dict[str, Any] | None:
        try:
            user = await get_user_by_id(db, user_id)
            if not user:
                return None

            subscription = await get_subscription_by_user_id(db, user_id)
            transactions_count = await get_user_transactions_count(db, user_id)

            return {
                'user': user,
                'subscription': subscription,
                'transactions_count': transactions_count,
                'is_admin': settings.is_admin(user.telegram_id, user.email),
                'registration_days': (datetime.now(UTC) - user.created_at).days,
            }

        except Exception as e:
            logger.error('Ошибка получения профиля пользователя', user_id=user_id, error=e)
            return None

    async def search_users(self, db: AsyncSession, query: str, page: int = 1, limit: int = 20) -> dict[str, Any]:
        try:
            offset = (page - 1) * limit

            users = await get_users_list(db, offset=offset, limit=limit, search=query)
            total_count = await get_users_count(db, search=query)

            total_pages = (total_count + limit - 1) // limit

            return {
                'users': users,
                'current_page': page,
                'total_pages': total_pages,
                'total_count': total_count,
                'has_next': page < total_pages,
                'has_prev': page > 1,
            }

        except Exception as e:
            logger.error('Ошибка поиска пользователей', error=e)
            return {
                'users': [],
                'current_page': 1,
                'total_pages': 1,
                'total_count': 0,
                'has_next': False,
                'has_prev': False,
            }

    async def get_users_page(
        self,
        db: AsyncSession,
        page: int = 1,
        limit: int = 20,
        status: UserStatus | None = None,
        order_by_balance: bool = False,
        order_by_traffic: bool = False,
        order_by_last_activity: bool = False,
        order_by_total_spent: bool = False,
        order_by_purchase_count: bool = False,
    ) -> dict[str, Any]:
        try:
            offset = (page - 1) * limit

            users = await get_users_list(
                db,
                offset=offset,
                limit=limit,
                status=status,
                order_by_balance=order_by_balance,
                order_by_traffic=order_by_traffic,
                order_by_last_activity=order_by_last_activity,
                order_by_total_spent=order_by_total_spent,
                order_by_purchase_count=order_by_purchase_count,
            )
            total_count = await get_users_count(db, status=status)

            total_pages = (total_count + limit - 1) // limit

            return {
                'users': users,
                'current_page': page,
                'total_pages': total_pages,
                'total_count': total_count,
                'has_next': page < total_pages,
                'has_prev': page > 1,
            }

        except Exception as e:
            logger.error('Ошибка получения страницы пользователей', error=e)
            return {
                'users': [],
                'current_page': 1,
                'total_pages': 1,
                'total_count': 0,
                'has_next': False,
                'has_prev': False,
            }

    async def get_users_ready_to_renew(
        self,
        db: AsyncSession,
        min_balance_kopeks: int,
        page: int = 1,
        limit: int = 10,
    ) -> dict[str, Any]:
        """Возвращает пользователей с истекшей подпиской и достаточным балансом."""
        try:
            offset = (page - 1) * limit
            now = datetime.now(UTC)

            base_filters = [
                User.balance_kopeks >= min_balance_kopeks,
                Subscription.end_date.isnot(None),
                Subscription.end_date <= now,
            ]

            query = (
                select(User)
                .options(selectinload(User.subscription))
                .join(Subscription, Subscription.user_id == User.id)
                .where(*base_filters)
                .order_by(User.balance_kopeks.desc(), Subscription.end_date.asc())
                .offset(offset)
                .limit(limit)
            )
            result = await db.execute(query)
            users = result.scalars().unique().all()

            count_query = (
                select(func.count(User.id)).join(Subscription, Subscription.user_id == User.id).where(*base_filters)
            )
            total_count = (await db.execute(count_query)).scalar() or 0
            total_pages = (total_count + limit - 1) // limit if total_count else 0

            return {
                'users': users,
                'current_page': page,
                'total_pages': total_pages,
                'total_count': total_count,
            }

        except Exception as e:
            logger.error('Ошибка получения пользователей для продления', error=e)
            return {
                'users': [],
                'current_page': 1,
                'total_pages': 1,
                'total_count': 0,
            }

    async def get_potential_customers(
        self,
        db: AsyncSession,
        min_balance_kopeks: int,
        page: int = 1,
        limit: int = 10,
    ) -> dict[str, Any]:
        """Возвращает пользователей без активной подписки с достаточным балансом."""
        try:
            offset = (page - 1) * limit

            # Фильтры: нет активной подписки И баланс >= порога
            base_filters = [
                User.balance_kopeks >= min_balance_kopeks,
            ]

            # Основной запрос с LEFT JOIN для поддержки пользователей без подписки
            query = (
                select(User)
                .options(selectinload(User.subscription))
                .outerjoin(Subscription, Subscription.user_id == User.id)
                .where(
                    *base_filters,
                    or_(
                        User.subscription == None,
                        ~Subscription.status.in_(['active', 'trial']),
                    ),
                )
                .order_by(User.balance_kopeks.desc(), User.created_at.desc())
                .offset(offset)
                .limit(limit)
            )
            result = await db.execute(query)
            users = result.scalars().unique().all()

            # Запрос для подсчета общего количества
            count_query = (
                select(func.count(User.id))
                .outerjoin(Subscription, Subscription.user_id == User.id)
                .where(
                    *base_filters,
                    or_(
                        User.subscription == None,
                        ~Subscription.status.in_(['active', 'trial']),
                    ),
                )
            )
            total_count = (await db.execute(count_query)).scalar() or 0
            total_pages = (total_count + limit - 1) // limit if total_count else 0

            return {
                'users': users,
                'current_page': page,
                'total_pages': total_pages,
                'total_count': total_count,
            }

        except Exception as e:
            logger.error('Ошибка получения потенциальных клиентов', error=e)
            return {
                'users': [],
                'current_page': 1,
                'total_pages': 1,
                'total_count': 0,
            }

    async def get_user_spending_stats_map(self, db: AsyncSession, user_ids: list[int]) -> dict[int, dict[str, int]]:
        try:
            return await get_users_spending_stats(db, user_ids)
        except Exception as e:
            logger.error('Ошибка получения статистики трат пользователей', error=e)
            return {}

    async def get_users_by_campaign_page(self, db: AsyncSession, page: int = 1, limit: int = 20) -> dict[str, Any]:
        try:
            offset = (page - 1) * limit

            campaign_ranked = select(
                AdvertisingCampaignRegistration.user_id.label('user_id'),
                AdvertisingCampaignRegistration.campaign_id.label('campaign_id'),
                AdvertisingCampaignRegistration.created_at.label('created_at'),
                func.row_number()
                .over(
                    partition_by=AdvertisingCampaignRegistration.user_id,
                    order_by=AdvertisingCampaignRegistration.created_at.desc(),
                )
                .label('rn'),
            ).cte('campaign_ranked')

            latest_campaign = (
                select(
                    campaign_ranked.c.user_id,
                    campaign_ranked.c.campaign_id,
                    campaign_ranked.c.created_at,
                )
                .where(campaign_ranked.c.rn == 1)
                .subquery()
            )

            query = (
                select(
                    User,
                    AdvertisingCampaign.name.label('campaign_name'),
                    latest_campaign.c.created_at,
                )
                .join(latest_campaign, latest_campaign.c.user_id == User.id)
                .join(
                    AdvertisingCampaign,
                    AdvertisingCampaign.id == latest_campaign.c.campaign_id,
                )
                .options(selectinload(User.subscription))
                .order_by(
                    AdvertisingCampaign.name.asc(),
                    latest_campaign.c.created_at.desc(),
                )
                .offset(offset)
                .limit(limit)
            )

            result = await db.execute(query)
            rows = result.all()

            users = [row[0] for row in rows]
            campaign_map = {
                row[0].id: {
                    'campaign_name': row[1],
                    'registered_at': row[2],
                }
                for row in rows
            }

            total_stmt = select(func.count()).select_from(latest_campaign)
            total_result = await db.execute(total_stmt)
            total_count = total_result.scalar() or 0
            total_pages = (total_count + limit - 1) // limit if total_count else 1

            return {
                'users': users,
                'campaigns': campaign_map,
                'current_page': page,
                'total_pages': total_pages,
                'total_count': total_count,
                'has_next': page < total_pages,
                'has_prev': page > 1,
            }

        except Exception as e:
            logger.error('Ошибка получения пользователей по кампаниям', error=e)
            return {
                'users': [],
                'campaigns': {},
                'current_page': 1,
                'total_pages': 1,
                'total_count': 0,
                'has_next': False,
                'has_prev': False,
            }

    async def update_user_balance(
        self,
        db: AsyncSession,
        user_id: int,
        amount_kopeks: int,
        description: str,
        admin_id: int,
        bot: Bot | None = None,
        admin_name: str | None = None,
    ) -> bool:
        try:
            user = await get_user_by_id(db, user_id)
            if not user:
                return False

            # Сохраняем старый баланс для уведомления

            if amount_kopeks > 0:
                await add_user_balance(
                    db, user, amount_kopeks, description=description, payment_method=PaymentMethod.MANUAL
                )
                logger.info(
                    'Админ пополнил баланс пользователя на ₽',
                    admin_id=admin_id,
                    user_id=user_id,
                    amount_kopeks=amount_kopeks / 100,
                )
                success = True
            else:
                success = await subtract_user_balance(
                    db,
                    user,
                    abs(amount_kopeks),
                    description,
                    create_transaction=True,
                    payment_method=PaymentMethod.MANUAL,
                )
                if success:
                    logger.info(
                        'Админ списал с баланса пользователя ₽',
                        admin_id=admin_id,
                        user_id=user_id,
                        value=abs(amount_kopeks) / 100,
                    )

            # Отправляем уведомление пользователю, если операция прошла успешно
            if success and bot:
                # Обновляем пользователя для получения нового баланса
                await db.refresh(user)

                # Получаем имя администратора
                if not admin_name:
                    admin_user = await get_user_by_id(db, admin_id)
                    admin_name = admin_user.full_name if admin_user else f'Админ #{admin_id}'

                # Отправляем уведомление (не блокируем операцию если не удалось отправить)
                await self._send_balance_notification(bot, user, amount_kopeks, admin_name)

            return success

        except Exception as e:
            logger.error('Ошибка изменения баланса пользователя', error=e)
            return False

    async def update_user_promo_group(
        self, db: AsyncSession, user_id: int, promo_group_id: int
    ) -> tuple[bool, User | None, PromoGroup | None, PromoGroup | None]:
        try:
            user = await get_user_by_id(db, user_id)
            if not user:
                return False, None, None, None

            old_group = user.promo_group

            promo_group = await get_promo_group_by_id(db, promo_group_id)
            if not promo_group:
                return False, None, None, old_group

            user.promo_group_id = promo_group.id
            user.promo_group = promo_group
            user.updated_at = datetime.now(UTC)

            await db.commit()
            await db.refresh(user)

            logger.info(
                "👥 Промогруппа пользователя обновлена на ''",
                telegram_id=user.telegram_id,
                promo_group_name=promo_group.name,
            )

            return True, user, promo_group, old_group

        except Exception as e:
            await db.rollback()
            logger.error('Ошибка обновления промогруппы пользователя', user_id=user_id, error=e)
            return False, None, None, None

    async def update_user_referrals(
        self,
        db: AsyncSession,
        user_id: int,
        referral_user_ids: list[int],
        admin_id: int,
    ) -> tuple[bool, dict[str, int]]:
        try:
            user = await get_user_by_id(db, user_id)
            if not user:
                return False, {'error': 'user_not_found'}

            unique_ids: list[int] = []
            for referral_id in referral_user_ids:
                if referral_id == user_id:
                    continue
                if referral_id not in unique_ids:
                    unique_ids.append(referral_id)

            current_referrals = await get_referrals(db, user_id)
            current_ids = {ref.id for ref in current_referrals}

            to_assign = unique_ids
            to_remove = [rid for rid in current_ids if rid not in unique_ids]
            to_add = [rid for rid in unique_ids if rid not in current_ids]

            if to_assign:
                await db.execute(update(User).where(User.id.in_(to_assign)).values(referred_by_id=user_id))

            if to_remove:
                await db.execute(update(User).where(User.id.in_(to_remove)).values(referred_by_id=None))

            await db.commit()

            logger.info(
                'Админ обновил рефералов пользователя : добавлено , удалено , всего',
                admin_id=admin_id,
                user_id=user_id,
                to_add_count=len(to_add),
                to_remove_count=len(to_remove),
                unique_ids_count=len(unique_ids),
            )

            return True, {
                'added': len(to_add),
                'removed': len(to_remove),
                'total': len(unique_ids),
            }

        except Exception as e:
            await db.rollback()
            logger.error('Ошибка обновления рефералов пользователя', user_id=user_id, e=e)
            return False, {'error': 'update_failed'}

    async def block_user(
        self, db: AsyncSession, user_id: int, admin_id: int, reason: str = 'Заблокирован администратором'
    ) -> bool:
        try:
            user = await get_user_by_id(db, user_id)
            if not user:
                return False

            from app.database.crud.subscription import deactivate_subscription, is_active_paid_subscription

            if is_active_paid_subscription(user.subscription):
                logger.info(
                    '⏭️ Пропуск отключения RemnaWave и подписки: у пользователя активная оплаченная подписка',
                    user_id=user_id,
                    remnawave_uuid=user.remnawave_uuid,
                )
            else:
                if user.remnawave_uuid:
                    try:
                        from app.services.subscription_service import SubscriptionService

                        subscription_service = SubscriptionService()
                        await subscription_service.disable_remnawave_user(user.remnawave_uuid)
                        logger.info(
                            '✅ RemnaWave пользователь деактивирован при блокировке',
                            remnawave_uuid=user.remnawave_uuid,
                        )
                    except Exception as e:
                        logger.error('❌ Ошибка деактивации RemnaWave пользователя при блокировке', error=e)

                if user.subscription:
                    await deactivate_subscription(db, user.subscription)

            await update_user(db, user, status=UserStatus.BLOCKED.value)

            logger.info('Админ заблокировал пользователя', admin_id=admin_id, user_id=user_id, reason=reason)
            return True

        except Exception as e:
            logger.error('Ошибка блокировки пользователя', error=e)
            return False

    async def unblock_user(self, db: AsyncSession, user_id: int, admin_id: int) -> bool:
        try:
            user = await get_user_by_id(db, user_id)
            if not user:
                return False

            await update_user(db, user, status=UserStatus.ACTIVE.value)

            if user.subscription:
                from app.database.models import SubscriptionStatus

                if user.subscription.end_date > datetime.now(UTC):
                    user.subscription.status = SubscriptionStatus.ACTIVE.value
                    await db.commit()
                    await db.refresh(user.subscription)
                    logger.info('🔄 Подписка пользователя восстановлена', user_id=user_id)

                    if user.remnawave_uuid:
                        try:
                            from app.services.subscription_service import SubscriptionService

                            subscription_service = SubscriptionService()
                            await subscription_service.update_remnawave_user(db, user.subscription)
                            logger.info(
                                '✅ RemnaWave пользователь восстановлен при разблокировке',
                                remnawave_uuid=user.remnawave_uuid,
                            )
                        except Exception as e:
                            logger.error('❌ Ошибка восстановления RemnaWave пользователя при разблокировке', error=e)
                else:
                    logger.info('⏰ Подписка пользователя истекла, восстановление невозможно', user_id=user_id)

            logger.info('Админ разблокировал пользователя', admin_id=admin_id, user_id=user_id)
            return True

        except Exception as e:
            logger.error('Ошибка разблокировки пользователя', error=e)
            return False

    async def delete_user_account(self, db: AsyncSession, user_id: int, admin_id: int) -> bool:
        try:
            user = await get_user_by_id(db, user_id)
            if not user:
                logger.warning('Пользователь не найден для удаления', user_id=user_id)
                return False

            user_id_display = user.telegram_id or user.email or f'#{user.id}'
            logger.info(
                '🗑️ Начинаем полное удаление пользователя (ID: )', user_id=user_id, user_id_display=user_id_display
            )

            if user.remnawave_uuid:
                from app.config import settings
                from app.database.crud.subscription import is_active_paid_subscription

                if is_active_paid_subscription(user.subscription):
                    logger.info(
                        '⏭️ Пропуск отключения RemnaWave при удалении: у пользователя активная оплаченная подписка',
                        user_id=user_id,
                        remnawave_uuid=user.remnawave_uuid,
                    )
                else:
                    delete_mode = settings.get_remnawave_user_delete_mode()

                    try:
                        from app.services.remnawave_service import RemnaWaveService

                        remnawave_service = RemnaWaveService()

                        if delete_mode == 'delete':
                            # Удаляем пользователя из панели Remnawave
                            async with remnawave_service.get_api_client() as api:
                                delete_success = await api.delete_user(user.remnawave_uuid)
                                if delete_success:
                                    logger.info(
                                        '✅ RemnaWave пользователь удален из панели',
                                        remnawave_uuid=user.remnawave_uuid,
                                    )
                                else:
                                    logger.warning(
                                        '⚠️ Не удалось удалить пользователя из панели Remnawave',
                                        remnawave_uuid=user.remnawave_uuid,
                                    )
                        else:
                            # Деактивируем пользователя в панели Remnawave
                            from app.services.subscription_service import SubscriptionService

                            subscription_service = SubscriptionService()
                            await subscription_service.disable_remnawave_user(user.remnawave_uuid)
                            logger.info(
                                '✅ RemnaWave пользователь деактивирован (режим: )',
                                remnawave_uuid=user.remnawave_uuid,
                                delete_mode=delete_mode,
                            )

                    except Exception as e:
                        logger.warning(
                            '⚠️ Ошибка обработки пользователя в Remnawave (режим: )',
                            delete_mode=delete_mode,
                            error=e,
                        )
                        # Если основное действие не удалось, попытаемся хотя бы деактивировать
                        if delete_mode == 'delete':
                            try:
                                from app.services.subscription_service import SubscriptionService

                                subscription_service = SubscriptionService()
                                await subscription_service.disable_remnawave_user(user.remnawave_uuid)
                                logger.info(
                                    '✅ RemnaWave пользователь деактивирован как fallback',
                                    remnawave_uuid=user.remnawave_uuid,
                                )
                            except Exception as fallback_e:
                                logger.error('❌ Ошибка деактивации RemnaWave как fallback', fallback_e=fallback_e)

            try:
                async with db.begin_nested():
                    sent_notifications_result = await db.execute(
                        select(SentNotification).where(SentNotification.user_id == user_id)
                    )
                    sent_notifications = sent_notifications_result.scalars().all()

                    if sent_notifications:
                        logger.info('🔄 Удаляем уведомлений', sent_notifications_count=len(sent_notifications))
                        await db.execute(delete(SentNotification).where(SentNotification.user_id == user_id))
                        await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка удаления уведомлений', error=e)

            try:
                async with db.begin_nested():
                    user_messages_result = await db.execute(
                        update(UserMessage).where(UserMessage.created_by == user_id).values(created_by=None)
                    )
                    if user_messages_result.rowcount > 0:
                        logger.info('🔄 Обновлено пользовательских сообщений', rowcount=user_messages_result.rowcount)
                    await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка обновления пользовательских сообщений', error=e)

            try:
                async with db.begin_nested():
                    promocodes_result = await db.execute(
                        update(PromoCode).where(PromoCode.created_by == user_id).values(created_by=None)
                    )
                    if promocodes_result.rowcount > 0:
                        logger.info('🔄 Обновлено промокодов', rowcount=promocodes_result.rowcount)
                    await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка обновления промокодов', error=e)

            try:
                async with db.begin_nested():
                    welcome_texts_result = await db.execute(
                        update(WelcomeText).where(WelcomeText.created_by == user_id).values(created_by=None)
                    )
                    if welcome_texts_result.rowcount > 0:
                        logger.info('🔄 Обновлено приветственных текстов', rowcount=welcome_texts_result.rowcount)
                    await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка обновления приветственных текстов', error=e)

            try:
                async with db.begin_nested():
                    referrals_result = await db.execute(
                        update(User).where(User.referred_by_id == user_id).values(referred_by_id=None)
                    )
                    if referrals_result.rowcount > 0:
                        logger.info('🔗 Очищены реферальные ссылки у рефералов', rowcount=referrals_result.rowcount)
                    await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка очистки реферальных ссылок', error=e)

            try:
                async with db.begin_nested():
                    yookassa_result = await db.execute(
                        select(YooKassaPayment).where(YooKassaPayment.user_id == user_id)
                    )
                    yookassa_payments = yookassa_result.scalars().all()

                    if yookassa_payments:
                        logger.info('🔄 Удаляем YooKassa платежей', yookassa_payments_count=len(yookassa_payments))
                        await db.execute(
                            update(YooKassaPayment)
                            .where(YooKassaPayment.user_id == user_id)
                            .values(transaction_id=None)
                        )
                        await db.flush()
                        await db.execute(delete(YooKassaPayment).where(YooKassaPayment.user_id == user_id))
                        await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка удаления YooKassa платежей', error=e)

            try:
                async with db.begin_nested():
                    cryptobot_result = await db.execute(
                        select(CryptoBotPayment).where(CryptoBotPayment.user_id == user_id)
                    )
                    cryptobot_payments = cryptobot_result.scalars().all()

                    if cryptobot_payments:
                        logger.info('🔄 Удаляем CryptoBot платежей', cryptobot_payments_count=len(cryptobot_payments))
                        await db.execute(
                            update(CryptoBotPayment)
                            .where(CryptoBotPayment.user_id == user_id)
                            .values(transaction_id=None)
                        )
                        await db.flush()
                        await db.execute(delete(CryptoBotPayment).where(CryptoBotPayment.user_id == user_id))
                        await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка удаления CryptoBot платежей', error=e)

            try:
                async with db.begin_nested():
                    platega_result = await db.execute(select(PlategaPayment).where(PlategaPayment.user_id == user_id))
                    platega_payments = platega_result.scalars().all()

                    if platega_payments:
                        logger.info('🔄 Удаляем Platega платежей', platega_payments_count=len(platega_payments))
                        await db.execute(
                            update(PlategaPayment).where(PlategaPayment.user_id == user_id).values(transaction_id=None)
                        )
                        await db.flush()
                        await db.execute(delete(PlategaPayment).where(PlategaPayment.user_id == user_id))
                        await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка удаления Platega платежей', error=e)

            try:
                async with db.begin_nested():
                    mulenpay_result = await db.execute(
                        select(MulenPayPayment).where(MulenPayPayment.user_id == user_id)
                    )
                    mulenpay_payments = mulenpay_result.scalars().all()

                    if mulenpay_payments:
                        mulenpay_name = settings.get_mulenpay_display_name()
                        logger.info(
                            '🔄 Удаляем платежей',
                            mulenpay_payments_count=len(mulenpay_payments),
                            mulenpay_name=mulenpay_name,
                        )
                        await db.execute(
                            update(MulenPayPayment)
                            .where(MulenPayPayment.user_id == user_id)
                            .values(transaction_id=None)
                        )
                        await db.flush()
                        await db.execute(delete(MulenPayPayment).where(MulenPayPayment.user_id == user_id))
                        await db.flush()
            except Exception as e:
                logger.error(
                    '❌ Ошибка удаления платежей',
                    get_mulenpay_display_name=settings.get_mulenpay_display_name(),
                    error=e,
                )

            try:
                async with db.begin_nested():
                    pal24_result = await db.execute(select(Pal24Payment).where(Pal24Payment.user_id == user_id))
                    pal24_payments = pal24_result.scalars().all()

                    if pal24_payments:
                        logger.info('🔄 Удаляем Pal24 платежей', pal24_payments_count=len(pal24_payments))
                        await db.execute(
                            update(Pal24Payment).where(Pal24Payment.user_id == user_id).values(transaction_id=None)
                        )
                        await db.flush()
                        await db.execute(delete(Pal24Payment).where(Pal24Payment.user_id == user_id))
                        await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка удаления Pal24 платежей', error=e)

            try:
                async with db.begin_nested():
                    heleket_result = await db.execute(select(HeleketPayment).where(HeleketPayment.user_id == user_id))
                    heleket_payments = heleket_result.scalars().all()

                    if heleket_payments:
                        logger.info('🔄 Удаляем Heleket платежей', heleket_payments_count=len(heleket_payments))
                        await db.execute(
                            update(HeleketPayment).where(HeleketPayment.user_id == user_id).values(transaction_id=None)
                        )
                        await db.flush()
                        await db.execute(delete(HeleketPayment).where(HeleketPayment.user_id == user_id))
                        await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка удаления Heleket платежей', error=e)

            # Удаляем Freekassa платежи
            try:
                async with db.begin_nested():
                    freekassa_payments_result = await db.execute(
                        select(FreekassaPayment).where(FreekassaPayment.user_id == user_id)
                    )
                    freekassa_payments = freekassa_payments_result.scalars().all()

                    if freekassa_payments:
                        logger.info('🔄 Удаляем Freekassa платежей', freekassa_payments_count=len(freekassa_payments))
                        await db.execute(
                            update(FreekassaPayment)
                            .where(FreekassaPayment.user_id == user_id)
                            .values(transaction_id=None)
                        )
                        await db.flush()
                        await db.execute(delete(FreekassaPayment).where(FreekassaPayment.user_id == user_id))
                        await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка удаления Freekassa платежей', error=e)

            # Удаляем Wata платежи (до транзакций, т.к. wata_payments.transaction_id -> transactions.id)
            try:
                async with db.begin_nested():
                    wata_payments_result = await db.execute(select(WataPayment).where(WataPayment.user_id == user_id))
                    wata_payments = wata_payments_result.scalars().all()

                    if wata_payments:
                        logger.info('🔄 Удаляем Wata платежей', wata_payments_count=len(wata_payments))
                        await db.execute(
                            update(WataPayment).where(WataPayment.user_id == user_id).values(transaction_id=None)
                        )
                        await db.flush()
                        await db.execute(delete(WataPayment).where(WataPayment.user_id == user_id))
                        await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка удаления Wata платежей', error=e)

            # Удаляем CloudPayments платежи
            try:
                async with db.begin_nested():
                    cloudpayments_result = await db.execute(
                        select(CloudPaymentsPayment).where(CloudPaymentsPayment.user_id == user_id)
                    )
                    cloudpayments_payments = cloudpayments_result.scalars().all()

                    if cloudpayments_payments:
                        logger.info(
                            '🔄 Удаляем CloudPayments платежей',
                            cloudpayments_payments_count=len(cloudpayments_payments),
                        )
                        await db.execute(
                            update(CloudPaymentsPayment)
                            .where(CloudPaymentsPayment.user_id == user_id)
                            .values(transaction_id=None)
                        )
                        await db.flush()
                        await db.execute(delete(CloudPaymentsPayment).where(CloudPaymentsPayment.user_id == user_id))
                        await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка удаления CloudPayments платежей', error=e)

            # Удаляем KassaAi платежи
            try:
                async with db.begin_nested():
                    kassa_ai_result = await db.execute(select(KassaAiPayment).where(KassaAiPayment.user_id == user_id))
                    kassa_ai_payments = kassa_ai_result.scalars().all()

                    if kassa_ai_payments:
                        logger.info('🔄 Удаляем KassaAi платежей', kassa_ai_payments_count=len(kassa_ai_payments))
                        await db.execute(
                            update(KassaAiPayment).where(KassaAiPayment.user_id == user_id).values(transaction_id=None)
                        )
                        await db.flush()
                        await db.execute(delete(KassaAiPayment).where(KassaAiPayment.user_id == user_id))
                        await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка удаления KassaAi платежей', error=e)

            try:
                async with db.begin_nested():
                    transactions_result = await db.execute(select(Transaction).where(Transaction.user_id == user_id))
                    transactions = transactions_result.scalars().all()

                    if transactions:
                        logger.info('🔄 Удаляем транзакций', transactions_count=len(transactions))
                        await db.execute(delete(Transaction).where(Transaction.user_id == user_id))
                        await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка удаления транзакций', error=e)

            try:
                async with db.begin_nested():
                    promocode_uses_result = await db.execute(
                        select(PromoCodeUse).where(PromoCodeUse.user_id == user_id)
                    )
                    promocode_uses = promocode_uses_result.scalars().all()

                    if promocode_uses:
                        logger.info('🔄 Удаляем использований промокодов', promocode_uses_count=len(promocode_uses))
                        await db.execute(delete(PromoCodeUse).where(PromoCodeUse.user_id == user_id))
                        await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка удаления использований промокодов', error=e)

            try:
                async with db.begin_nested():
                    referral_earnings_result = await db.execute(
                        select(ReferralEarning).where(ReferralEarning.user_id == user_id)
                    )
                    referral_earnings = referral_earnings_result.scalars().all()

                    if referral_earnings:
                        logger.info('🔄 Удаляем реферальных доходов', referral_earnings_count=len(referral_earnings))
                        await db.execute(delete(ReferralEarning).where(ReferralEarning.user_id == user_id))
                        await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка удаления реферальных доходов', error=e)

            try:
                async with db.begin_nested():
                    referral_records_result = await db.execute(
                        select(ReferralEarning).where(ReferralEarning.referral_id == user_id)
                    )
                    referral_records = referral_records_result.scalars().all()

                    if referral_records:
                        logger.info('🔄 Удаляем записей о рефералах', referral_records_count=len(referral_records))
                        await db.execute(delete(ReferralEarning).where(ReferralEarning.referral_id == user_id))
                        await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка удаления записей о рефералах', error=e)

            try:
                async with db.begin_nested():
                    conversions_result = await db.execute(
                        select(SubscriptionConversion).where(SubscriptionConversion.user_id == user_id)
                    )
                    conversions = conversions_result.scalars().all()

                    if conversions:
                        logger.info('🔄 Удаляем записей конверсий', conversions_count=len(conversions))
                        await db.execute(
                            delete(SubscriptionConversion).where(SubscriptionConversion.user_id == user_id)
                        )
                        await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка удаления записей конверсий', error=e)

            try:
                async with db.begin_nested():
                    broadcast_history_result = await db.execute(
                        select(BroadcastHistory).where(BroadcastHistory.admin_id == user_id)
                    )
                    broadcast_history = broadcast_history_result.scalars().all()

                    if broadcast_history:
                        logger.info(
                            '🔄 Удаляем записей истории рассылок', broadcast_history_count=len(broadcast_history)
                        )
                        await db.execute(delete(BroadcastHistory).where(BroadcastHistory.admin_id == user_id))
                        await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка удаления истории рассылок', error=e)

            try:
                async with db.begin_nested():
                    campaigns_result = await db.execute(
                        select(AdvertisingCampaign).where(AdvertisingCampaign.created_by == user_id)
                    )
                    campaigns = campaigns_result.scalars().all()

                    if campaigns:
                        logger.info('🔄 Очищаем создателя у рекламных кампаний', campaigns_count=len(campaigns))
                        await db.execute(
                            update(AdvertisingCampaign)
                            .where(AdvertisingCampaign.created_by == user_id)
                            .values(created_by=None)
                        )
                        await db.flush()
            except Exception as e:
                logger.error('❌ Ошибка обновления рекламных кампаний', error=e)

            try:
                async with db.begin_nested():
                    if user.subscription:
                        logger.info('🔄 Удаляем подписку', subscription_id=user.subscription.id)

                        # Save squad info before deleting subscription
                        squad_ids = user.subscription.connected_squads

                        # Delete subscription_servers and subscription FIRST
                        # Lock order: subscriptions → server_squads (matches webhook order)
                        await db.execute(
                            delete(SubscriptionServer).where(SubscriptionServer.subscription_id == user.subscription.id)
                        )
                        await db.execute(delete(Subscription).where(Subscription.user_id == user_id))
                        await db.flush()

                        # Decrement server_squads.current_users AFTER subscription delete
                        # to match lock ordering with webhook and avoid deadlocks
                        if squad_ids:
                            try:
                                from app.database.crud.server_squad import (
                                    get_server_ids_by_uuids,
                                    remove_user_from_servers,
                                )

                                int_squad_ids = await get_server_ids_by_uuids(db, list(squad_ids))
                                if int_squad_ids:
                                    await remove_user_from_servers(db, int_squad_ids)
                            except Exception as sq_err:
                                logger.warning('⚠️ Не удалось уменьшить счётчик серверов', error=sq_err)
            except Exception as e:
                logger.error('❌ Ошибка удаления подписки', error=e)

            try:
                from app.database.models import (
                    AccessPolicy,
                    AdminAuditLog,
                    AdminRole,
                    UserRole,
                    WithdrawalRequest,
                )

                await db.execute(delete(AdminAuditLog).where(AdminAuditLog.user_id == user_id))
                await db.execute(delete(WithdrawalRequest).where(WithdrawalRequest.user_id == user_id))
                await db.execute(
                    update(WithdrawalRequest).where(WithdrawalRequest.processed_by == user_id).values(processed_by=None)
                )
                await db.execute(update(AdminRole).where(AdminRole.created_by == user_id).values(created_by=None))
                await db.execute(update(UserRole).where(UserRole.assigned_by == user_id).values(assigned_by=None))
                await db.execute(update(AccessPolicy).where(AccessPolicy.created_by == user_id).values(created_by=None))
                await db.execute(delete(User).where(User.id == user_id))
                await db.commit()
                logger.info('✅ Пользователь окончательно удален из базы', user_id=user_id)
            except Exception as e:
                logger.error('❌ Ошибка финального удаления пользователя', error=e)
                await db.rollback()
                return False

            logger.info(
                '✅ Пользователь (ID: ) полностью удален администратором',
                user_id_display=user_id_display,
                user_id=user_id,
                admin_id=admin_id,
            )
            return True

        except Exception as e:
            logger.error('❌ Критическая ошибка удаления пользователя', user_id=user_id, error=e)
            await db.rollback()
            return False

    async def get_user_statistics(self, db: AsyncSession) -> dict[str, Any]:
        try:
            stats = await get_users_statistics(db)
            return stats

        except Exception as e:
            logger.error('Ошибка получения статистики пользователей', error=e)
            return {
                'total_users': 0,
                'active_users': 0,
                'blocked_users': 0,
                'new_today': 0,
                'new_week': 0,
                'new_month': 0,
            }

    async def cleanup_inactive_users(self, db: AsyncSession, months: int = None) -> tuple[int, int]:
        """Clean up inactive users, skipping those with active subscriptions.

        Returns:
            Tuple of (deleted_count, skipped_active_sub_count).
        """
        try:
            if months is None:
                months = settings.INACTIVE_USER_DELETE_MONTHS

            inactive_users = await get_inactive_users(db, months)
            deleted_count = 0
            skipped_active_sub = 0

            for user in inactive_users:
                # Skip users with active paid subscriptions
                if user.subscription and user.subscription.is_active:
                    skipped_active_sub += 1
                    continue

                success = await self.delete_user_account(db, user.id, 0)
                if success:
                    deleted_count += 1

            if skipped_active_sub > 0:
                logger.info(
                    'Пропущено неактивных пользователей с активной подпиской', skipped_active_sub=skipped_active_sub
                )
            logger.info('Удалено неактивных пользователей', deleted_count=deleted_count)
            return deleted_count, skipped_active_sub

        except Exception as e:
            logger.error('Ошибка очистки неактивных пользователей', e=e)
            return 0, 0

    async def get_user_activity_summary(self, db: AsyncSession, user_id: int) -> dict[str, Any]:
        try:
            user = await get_user_by_id(db, user_id)
            if not user:
                return {}

            subscription = await get_subscription_by_user_id(db, user_id)
            transactions_count = await get_user_transactions_count(db, user_id)

            days_since_registration = (datetime.now(UTC) - user.created_at).days

            days_since_activity = (datetime.now(UTC) - user.last_activity).days if user.last_activity else None

            return {
                'user_id': user.id,
                'telegram_id': user.telegram_id,
                'username': user.username,
                'full_name': user.full_name,
                'status': user.status,
                'language': user.language,
                'balance_kopeks': user.balance_kopeks,
                'registration_date': user.created_at,
                'last_activity': user.last_activity,
                'days_since_registration': days_since_registration,
                'days_since_activity': days_since_activity,
                'has_subscription': subscription is not None,
                'subscription_active': subscription.is_active if subscription else False,
                'subscription_trial': subscription.is_trial if subscription else False,
                'transactions_count': transactions_count,
                'referrer_id': user.referred_by_id,
                'referral_code': user.referral_code,
            }

        except Exception as e:
            logger.error('Ошибка получения сводки активности пользователя', user_id=user_id, error=e)
            return {}

    async def get_users_by_criteria(self, db: AsyncSession, criteria: dict[str, Any]) -> list[User]:
        try:
            status = criteria.get('status')
            criteria.get('has_subscription')
            criteria.get('is_trial')
            min_balance = criteria.get('min_balance', 0)
            max_balance = criteria.get('max_balance')
            days_inactive = criteria.get('days_inactive')

            registered_after = criteria.get('registered_after')
            registered_before = criteria.get('registered_before')

            users = await get_users_list(db, offset=0, limit=10000, status=status)

            filtered_users = []
            for user in users:
                if user.balance_kopeks < min_balance:
                    continue
                if max_balance and user.balance_kopeks > max_balance:
                    continue

                if registered_after and user.created_at < registered_after:
                    continue
                if registered_before and user.created_at > registered_before:
                    continue

                if days_inactive and user.last_activity:
                    inactive_threshold = datetime.now(UTC) - timedelta(days=days_inactive)
                    if user.last_activity > inactive_threshold:
                        continue

                filtered_users.append(user)

            return filtered_users

        except Exception as e:
            logger.error('Ошибка получения пользователей по критериям', error=e)
            return []