diff --git a/app/handlers/subscription/common.py b/app/handlers/subscription/common.py
index 89bfcccf..6759f758 100644
--- a/app/handlers/subscription/common.py
+++ b/app/handlers/subscription/common.py
@@ -390,9 +390,15 @@ def get_traffic_switch_keyboard(
         language: str = "ru",
         subscription_end_date: datetime = None,
         discount_percent: int = 0,
+        base_traffic_gb: int = None,
 ) -> InlineKeyboardMarkup:
     from app.config import settings
 
+    # Если базовый трафик не передан, используем текущий
+    # (для обратной совместимости и случаев без докупленного трафика)
+    if base_traffic_gb is None:
+        base_traffic_gb = current_traffic_gb
+
     months_multiplier = 1
     period_text = ""
     if subscription_end_date:
@@ -403,7 +409,8 @@ def get_traffic_switch_keyboard(
     packages = settings.get_traffic_packages()
     enabled_packages = [pkg for pkg in packages if pkg['enabled']]
 
-    current_price_per_month = settings.get_traffic_price(current_traffic_gb)
+    # Используем базовый трафик для определения цены текущего пакета
+    current_price_per_month = settings.get_traffic_price(base_traffic_gb)
     discounted_current_per_month, _ = apply_percentage_discount(
         current_price_per_month,
         discount_percent,
@@ -422,7 +429,8 @@ def get_traffic_switch_keyboard(
         price_diff_per_month = discounted_price_per_month - discounted_current_per_month
         total_price_diff = price_diff_per_month * months_multiplier
 
-        if gb == current_traffic_gb:
+        # Сравниваем с базовым трафиком (без докупленного)
+        if gb == base_traffic_gb:
             emoji = "✅"
             action_text = " (текущий)"
             price_text = ""
diff --git a/app/handlers/subscription/traffic.py b/app/handlers/subscription/traffic.py
index 54f40d17..c5ac68cf 100644
--- a/app/handlers/subscription/traffic.py
+++ b/app/handlers/subscription/traffic.py
@@ -609,6 +609,10 @@ async def handle_switch_traffic(
         return
 
     current_traffic = subscription.traffic_limit_gb
+    # Вычисляем базовый трафик (без докупленного) для корректного расчёта цен
+    purchased_traffic = getattr(subscription, 'purchased_traffic_gb', 0) or 0
+    base_traffic = current_traffic - purchased_traffic
+
     period_hint_days = _get_period_hint_from_subscription(subscription)
     traffic_discount_percent = _get_addon_discount_percent_for_user(
         db_user,
@@ -616,18 +620,25 @@ async def handle_switch_traffic(
         period_hint_days,
     )
 
+    # Показываем информацию о докупленном трафике, если он есть
+    purchased_info = ""
+    if purchased_traffic > 0:
+        purchased_info = f"\n📦 Базовый пакет: {texts.format_traffic(base_traffic)}\n➕ Докуплено: {texts.format_traffic(purchased_traffic)}"
+
     await callback.message.edit_text(
         f"🔄 <b>Переключение лимита трафика</b>\n\n"
-        f"Текущий лимит: {texts.format_traffic(current_traffic)}\n"
+        f"Текущий лимит: {texts.format_traffic(current_traffic)}{purchased_info}\n"
         f"Выберите новый лимит трафика:\n\n"
         f"💡 <b>Важно:</b>\n"
         f"• При увеличении - доплата за разницу\n"
-        f"• При уменьшении - возврат средств не производится",
+        f"• При уменьшении - возврат средств не производится\n"
+        f"• Докупленный трафик будет сброшен",
         reply_markup=get_traffic_switch_keyboard(
             current_traffic,
             db_user.language,
             subscription.end_date,
             traffic_discount_percent,
+            base_traffic_gb=base_traffic,
         ),
         parse_mode="HTML"
     )
@@ -645,11 +656,16 @@ async def confirm_switch_traffic(
 
     current_traffic = subscription.traffic_limit_gb
 
+    # Вычисляем базовый трафик (без докупленного) для корректного расчёта цены
+    purchased_traffic = getattr(subscription, 'purchased_traffic_gb', 0) or 0
+    base_traffic = current_traffic - purchased_traffic
+
     if new_traffic_gb == current_traffic:
         await callback.answer("ℹ️ Лимит трафика не изменился", show_alert=True)
         return
 
-    old_price_per_month = settings.get_traffic_price(current_traffic)
+    # Используем базовый трафик для определения текущей цены пакета
+    old_price_per_month = settings.get_traffic_price(base_traffic)
     new_price_per_month = settings.get_traffic_price(new_traffic_gb)
 
     months_remaining = get_remaining_months(subscription.end_date)
@@ -766,6 +782,8 @@ async def execute_switch_traffic(
             )
 
         subscription.traffic_limit_gb = new_traffic_gb
+        # Сбрасываем докупленный трафик при переключении пакета
+        subscription.purchased_traffic_gb = 0
         subscription.updated_at = datetime.utcnow()
 
         await db.commit()
diff --git a/app/handlers/tickets.py b/app/handlers/tickets.py
index f43cfa87..df164c16 100644
--- a/app/handlers/tickets.py
+++ b/app/handlers/tickets.py
@@ -854,8 +854,9 @@ async def handle_ticket_reply(
         await state.clear()
 
         # Уведомить админов об ответе пользователя
+        logger.info(f"Attempting to notify admins about ticket reply #{ticket_id}")
         await notify_admins_about_ticket_reply(ticket, reply_text, db)
-        
+
     except Exception as e:
         logger.error(f"Error adding ticket reply: {e}")
         texts = get_texts(db_user.language)
@@ -1020,6 +1021,7 @@ async def notify_admins_about_new_ticket(ticket: Ticket, db: AsyncSession):
 
 async def notify_admins_about_ticket_reply(ticket: Ticket, reply_text: str, db: AsyncSession):
     """Уведомить админов об ответе пользователя на тикет"""
+    logger.info(f"notify_admins_about_ticket_reply called for ticket #{ticket.id}")
     try:
         from app.config import settings
         if not settings.is_admin_notifications_enabled():
@@ -1059,7 +1061,8 @@ async def notify_admins_about_ticket_reply(ticket: Ticket, reply_text: str, db:
             return
 
         service = AdminNotificationService(bot)
-        await service.send_ticket_event_notification(notification_text, None)
+        result = await service.send_ticket_event_notification(notification_text, None)
+        logger.info(f"Ticket #{ticket.id} reply notification sent: {result}")
     except Exception as e:
         logger.error(f"Error notifying admins about ticket reply: {e}")
 
diff --git a/app/services/admin_notification_service.py b/app/services/admin_notification_service.py
index dc9ab2d3..95224e34 100644
--- a/app/services/admin_notification_service.py
+++ b/app/services/admin_notification_service.py
@@ -1510,6 +1510,7 @@ class AdminNotificationService:
         except Exception:
             runtime_enabled = True
         if not (self._is_enabled() and runtime_enabled):
+            logger.info(f"Ticket notification skipped: _is_enabled={self._is_enabled()}, runtime_enabled={runtime_enabled}")
             return False
         return await self._send_message(text, reply_markup=keyboard, ticket_event=True)